Redmine

Hi Guys - anyone got any ideas? cheers alan

Hello,

Thanks for the environment details.
Could you also post the relevant extract of Redmine's stack trace ?
It should be in log/production.log as precised in Submissions guidelines.

Hello Lucile, log attached thanks for assisting me.

Hello,

You have to follow the steps to reproduce your problem then extract the relevant request log from your logfile.
I expect to find:

Started GET "/projects/foo/issues.csv?utf8=%E2%9C%93&columns=all&description=1" 
[...]
Completed 200 OK in 45ms (Views: 0.5ms | ActiveRecord: 3.1ms)

Hi Lucile,

Two things. 1 - The latest log file is date stamped months ago so it doesnt look like Redmine is activly logging data - is there a setting for this?

2. I normally access Redmine externally via the www. however, today I was on the same network as the server and accessed the web application locally. I was able to export a csv successfully. It seems the issue is potentially network related, but doesnt make any sense as the rest of the application works fine.

Cheers
Alan

Alan MacK wrote:

Hi Guys,

I am running Redmine/Bitnami installation using an SQL backend.

For some reason if I go Projects -> Issues and try to export all my issues to csv, I get this page:

_The page cannot be displayed

Explanation: There is a problem with the page you are trying to reach and it cannot be displayed.
Try the following:

Refresh page: Search for the page again by clicking the Refresh button. The timeout may have occurred due to Internet congestion.
Check spelling: Check that you typed the Web page address correctly. The address may have been mistyped.
Access from a link: If there is a link to the page you are looking for, try accessing the page from that link.
Technical Information (for support personnel)

Error Code: 500 Internal Server Error. The request was rejected by the HTTP filter. Contact the server administrator. (12217)_

Details of my setup are:
Environment:
Redmine version 2.6.0.stable
Ruby version 2.0.0-p594 (2014-10-27) [i386-mingw32]
Rails version 3.2.19
Environment production
Database adapter SQLServer
SCM:
Subversion 1.8.8
Git 1.9.0
Filesystem
Redmine plugins:
clipboard_image_paste 1.9

If someone could help that would be great?

Hello ,

for a huge size csv download , im getting below error

[Mon Mar 28 13:06:29.048315 2022] [proxy_http:error] [pid 1813070:tid 139891622856448] (70007)The timeout specified has expired: [client 10.227.250.76:64064] AH01102: error reading status line from remote server cscrmine-prd-002.cisco.com:3000, referer: https://cscredmine.cisco.com/projects/meotamericas/issues?set_filter=1&status_id=%2A&tracker_id=44
[Mon Mar 28 13:06:29.048408 2022] [proxy:error] [pid 1813070:tid 139891622856448] [client 10.227.250.76:64064] AH00898: Error reading from remote server returned by /projects/meotamericas/issues.csv, referer: https://cscredmine.cisco.com/projects/meotamericas/issues?set_filter=1&status_id=%2A&tracker_id=44