Redmine 3.0.x undefined method `clean_path_info' for Rack::Utils:Module
Added by Max Kuzmin over 9 years ago
Hi!
I try to install redmine 3.0.0-3.0.3 on ubuntu 14.04 and get the following error in thin-server logs:
!! Unexpected error while processing request: undefined method `clean_path_info' for Rack::Utils:Module
$ RAILS_ENV=production bin/about Environment: Redmine version 3.0.3.stable Ruby version 1.9.3-p484 (2013-11-22) [x86_64-linux] Rails version 4.2.1 Environment production Database adapter PostgreSQL SCM: Git 1.9.1 Filesystem Redmine plugins: no plugin installed
Replies (7)
RE: Redmine 3.0.x undefined method `clean_path_info' for Rack::Utils:Module
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Added by Thomas Steinbach about 9 years ago
I have the same issue, serving redmine with thin.
RE: Redmine 3.0.x undefined method `clean_path_info' for Rack::Utils:Module
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Added by Tim Totten about 9 years ago
Please tell me someone has resolved this. I just upgraded a production installation of Redmine from 2.6 to 3.0, and now I'm getting a "502 Bad Gateway" message when I try to go to Redmine, and this error is showing up in the logs.
The server is running Debian 8, and is using thin to run Redmine.
Environment:
Redmine version 3.0.3.stable
Ruby version 2.1.5-p273 (2014-11-13) [x86_64-linux-gnu]
Rails version 4.2.3
Environment production
Database adapter Mysql2
SCM:
Subversion 1.8.10
Cvs 1.12.13
Bazaar 2.7.0
Git 2.1.4
Filesystem
Redmine plugins:
no plugin installed
RE: Redmine 3.0.x undefined method `clean_path_info' for Rack::Utils:Module
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Added by Toshi MARUYAMA about 9 years ago
FTR: #20189
RE: Redmine 3.0.x undefined method `clean_path_info' for Rack::Utils:Module
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Added by Thomas Steinbach about 9 years ago
I don't know how I solved the problem for me, but it should be one of the following considerations. In Ubuntu I have explicitely installed:
- ruby=1:2.1.0.4ubuntu1
- ruby-dev=1:2.1.0.4ubuntu1
- thin=1.3.1-5build2
Hope that would help
RE: Redmine 3.0.x undefined method `clean_path_info' for Rack::Utils:Module
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Added by Tim Totten about 9 years ago
One thing about my Redmine installation, it was from source, with a lot of stuff installed via 'gem'. I had to uninstall thin and ruby-rack from the Debian repository, and install them from 'gem', now everything works fine.
RE: Redmine 3.0.x undefined method `clean_path_info' for Rack::Utils:Module
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Added by Sgo Skr about 9 years ago
I was also troubled with the same phenomenon.
Try to use "sudo" when you start "thin". Problem may be resolved.
RE: Redmine 3.0.x undefined method `clean_path_info' for Rack::Utils:Module
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Added by Javier DL about 8 years ago
Debian 8.4
Environment: Redmine version 3.2.2.stable Ruby version 2.1.5-p273 (2014-11-13) [x86_64-linux-gnu] Rails version 4.2.5.2 Environment production Database adapter Mysql2 SCM: Git 2.1.4 Filesystem Redmine plugins: no plugin installed
Step:
#apt-get remove thin #apt-get autoremove #cd APP_REDMINE #gem install thin #echo "gem 'thin'" >> Gemfile.local #bundle install --without development test #thin install
Work!!!