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Internal error when applying a file to a ezFAQ Ticket

Added by Martin Freiberger over 15 years ago

Hello,

i have installed Redmine via the Bitnami installer. After i had installed some plugins, also the ezFAQ plugin whick seems to work fine, but when i add a file to a FAQ-Ticket, i get immedialty the error:

redMine 500 error
Internal error
An error occurred on the page you were trying to access.

If got the neweset installer from bitnamie and the last plugin from these webside. It should be:
- Redmine 0.8.2
- Apache 2.2.11
- ImageMagick 6.4.7
- MySQL 5.1.30
- Subversion 1.4.6
- Ruby 1.8.6
- Rails 2.1.1
- RubyGems 1.2.0
and
- ezfaq_plugin_0.0.2

Thank you.


Replies (5)

RE: Internal error when applying a file to a ezFAQ Ticket - Added by Chaoqun Zou over 15 years ago

Please try the new 0.2.0 version of ezFAQ at http://www.redmine.org/wiki/redmine/PluginEzfaq

And if problem still exist, just put it here.

RE: Internal error when applying a file to a ezFAQ Ticket - Added by Martin Freiberger over 15 years ago

Did ezFAQ need a version control system? I have set up Redmine without one.

RE: Internal error when applying a file to a ezFAQ Ticket - Added by Martin Freiberger over 15 years ago

Did i need to uninstall the ezFAQ0.0.2 before? I have tried to deltete the folder5 an installed the ezFAQ0.2.0 but this gives me no functional system. Also i have tried to uninstall the plugin via:
rake db:migrate:plugin PLUGIN=ezfaq_plugin VERSION=0, but it dows not work.

What do i have to done to update the plugin?

RE: Internal error when applying a file to a ezFAQ Ticket - Added by Chaoqun Zou over 15 years ago

Just delete the old ezfaq_plugin folder and put the 0.2.0 to ezfaq_plugin directory is ok. And you should upgrade the plugin's db with:

rake db:migrate:plugins

What do you mean for no functional system? Please make an error report with more details which can help me to figure the problem.

RE: Internal error when applying a file to a ezFAQ Ticket - Added by Chaoqun Zou over 15 years ago

Hi Martin
I'm sorry to say that ezFAQ 0.0.2 is not fully compitable with redmine 0.8.2.
And I just release a bug fix version 0.0.2.1 at http://www.redmine.org/boards/3/topics/5113
Please try that version and feel free to report any bugs.
Thanks.

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