Redmine for project management and lightweight crm

Hi,
I am wondering if is possible to customize redmine without serious programming to this structure:

Main level is client (company) - contact informations, overview of all project of particular client (could be possible to search through all documents in particular client?)
Second level is project level for particular client - for example PPC, social media, SEO - with reccuring tasks (is possible to add priority for whole project?) On project level should be all documents (reports, analysis, ect)
Particular tasks - reccuring, with different priority

I dont need in deep answer, I just want to know if is it possible and if you will give me any direction (plugins, people) I'll be very grateful.

Thanks
Radim

Replies (1)

RE: Redmine for project management and lightweight crm - Added by Anonymous over 8 years ago

Hi Radim,

I think yes. You could have the following structure:

client = top-level project (use project as bracket over all information and objects pertaining to this client)
have subproject for every client-project
recurring tasks are possible via a special plugin.
- recurring tasks supports "clone mode": the task is cloned to a new one for recurrence
- recurring tasks also supports "reopen": the task is reopended for recurrence
documents could be on project or client-level (think about using DMSF as redmine-documents are not stateful/versioned)

For CRM I would suggest (free) helpdesk-plugins or commerical CRM-plugins

Cheers

Immanuel.

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