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Creating tickets from email problem

Added by Labware Ru about 8 years ago

Hello!
Can you help me, there is a problem with creating tickets from one email address, from other addresses it's ok, tickets are creating.
I gather mail from server using this:
rake -f /usr/share/redmine/Rakefile --silent redmine:email:receive_imap RAILS_ENV="production" host=imap.gmail.com ssl=SSL username= password=xxx project=email no_permission_check=1 unknown_user=accept port=993
It marks mail by read and no ticket..


Replies (2)

RE: Creating tickets from email problem - Added by Eduard Schmidt about 8 years ago

i think there is a problem with permissions
try to add " unknown_user:create " and " no_permission_check=1 "

im working with windows and my script im using is:

bundle exec rake redmine:email:receive_imap host=xxx port=xxx username= password=xxx unknown_user=create no_permission_check=1 allow_override=all RAILS_ENV="production"

add " --trace" to see why it fails and check log folder

RE: Creating tickets from email problem - Added by Labware Ru about 8 years ago

Hello, Eduard!

Thx for reply, I have no_permission_check=1 in my script and unknown_user=accept it's similar as i understand.

As i understood emails with Auto-Submitted are ignored by Redmine as default. (r9390).
How can i bypass this? I need to get such emails also.
Maybe to make settings for this or white list.

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