Error 500 while creating new issue

Added by Eric Perdigau about 6 years ago

Hi,

I'm sorry to ask for some help but it is quite strange. Today creating new issue get an error 500. Updating issue is working correctly ...

Here is the final line of production.log

Processing by IssuesController#create as HTML
  Parameters: {"utf8"=>"✓", "authenticity_token"=>"fi3vATpXgOHqN9DOVEk4CJWrRFBvtKHHPjj1LZLE/2iOtDmD3LOrKbpscYW4x5KslxDYsOyx0yIecSg9e6xYbw==", "form_update_triggered_by"=>"", "issue"=>{"is_private"=>"0", "tracker_id"=>"7", "subject"=>"test", "description"=>"", "status_id"=>"1", "priority_id"=>"2", "assigned_to_id"=>"", "parent_issue_id"=>"", "start_date"=>"2018-08-29", "due_date"=>"", "estimated_hours"=>"", "done_ratio"=>"0", "deals_issue_attributes"=>{"deal_id"=>""}}, "was_default_status"=>"1", "commit"=>"Créer", "project_id"=>"commercial-eric-perdigau"}
  Current user: eric (id=18)
Completed 500 Internal Server Error in 61ms (ActiveRecord: 12.7ms)

NoMethodError (undefined method `after_create' for nil:NilClass):
  app/models/issue.rb:210:in `create_or_update'
  app/controllers/issues_controller.rb:140:in `create'
  lib/redmine/sudo_mode.rb:63:in `sudo_mode'

And here the environment

Environment:
  Redmine version                3.3.1.stable
  Ruby version                   2.2.1-p85 (2015-02-26) [x86_64-linux]
  Rails version                  4.2.7.1
  Environment                    production
  Database adapter               Mysql2
SCM:
  Subversion                     1.6.17
  Git                            1.7.10.4
  Filesystem                     
Redmine plugins:
  redmine_agile                  1.4.1
  redmine_checklists             3.1.5
  redmine_ckeditor               1.1.4
  redmine_contacts               4.0.5
  redmine_contacts_invoices      4.1.2
  redmine_favorite_projects      2.0.3
  redmine_knowledgebase          3.2.1
  redmine_people                 1.2.0
  redmine_products               2.0.2
  redminecrm_custom_improvements 1.0.9

If somebody has a clue it would be great, everything was working fine yesterday, and today not, i tried to find without success

Thanks a lot

Replies (2)

RE: Error 500 while creating new issue - Added by jwjw yy almost 6 years ago

when you create the issue, the project_Id is set to be "commecial-eric-perdigau", however, it should be of integer instead of string. So issue it not created successfully.

RE: Error 500 while creating new issue - Added by Dimitar (RedmineUP) almost 2 years ago

Hi Eric,

This is Dimitar from the RedmineUP Support Team.

I see that you have some of our plugins on your list:

  redmine_agile                  1.4.1
  redmine_checklists             3.1.5
  redmine_contacts               4.0.5
  redmine_contacts_invoices      4.1.2
  redmine_favorite_projects      2.0.3
  redmine_people                 1.2.0
  redmine_products               2.0.2

So, could you please contact our support team at support@redmineup.com? And our support engineers will help you investigate the situation.

We look forward to hearing from you.

Best Regards,
Dimitar from the RedmineUP Support Team

Eric Perdigau wrote:

Hi,

I'm sorry to ask for some help but it is quite strange. Today creating new issue get an error 500. Updating issue is working correctly ...

Here is the final line of production.log

[...]

And here the environment
[...]
If somebody has a clue it would be great, everything was working fine yesterday, and today not, i tried to find without success

Thanks a lot

(1-2/2)

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