Issue with Email Address Not Updating for Notifications in Redmine 5.1.1.stable.22558
Hello,
I am currently using Redmine version 5.1.1.stable.22558. Recently, I had to change the email address associated with my account. After updating the account's email address, I noticed that notifications are still being sent to the old email address instead of the new one. However, when I check the user information, it shows that the email address has been updated to the new one.
Has anyone else experienced this issue? I would greatly appreciate any suggestions or solutions to resolve this problem.
Thank you.
Replies (2)
RE: Issue with Email Address Not Updating for Notifications in Redmine 5.1.1.stable.22558
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Added by David redminePRO 5 months ago
Hello,
There might be an additional email address added to your account. You can check it from the "My Account" >> "Emails" button, right before the "Change Password" option.
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David https://redminepro.com/
RE: Issue with Email Address Not Updating for Notifications in Redmine 5.1.1.stable.22558
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Added by Nest K 5 months ago
Thank you for your response.
I have confirmed that multiple email addresses are not registered, and I verified that a test email is sent to the registered email address through the following menu:
Administration -> Settings -> Email notifications -> Send a test email.
However, I noticed that notifications for Issues and other alerts are still being sent to the previously registered address.