Redmine

Hi Christian,

exactly. These more specific use cases are not possible with the built in reminder. I'm not aware of any plugin for that but perhaps there's something suitable in the plugins section.
Another way would be to send the reminder with a custom program or script which looks for issues of interest by sending requests to the Rest_api.

Greetings,
Bernhard

Hi Christian, we solved this problem by creating a custom query in Redmine where issues that were not updated for say 10 days appear. Meaning the check is done daily and if some issues meet the criteria, they appear in the query. Then we just connected the query to a Slack channel and we have the desired notifications.

Steps necessary to take:¶

1. Created a Custom Query for issues inactive for 10+ days
2. Automate Query Execution with a Rake Task
3. Schedule Execution via Cron Job

1. Created a Custom Query¶

Create a query so you can access it at https://your-redmine.com/issues?query_id=78

2. Automate Query Execution with a Rake Task¶

Create a custom Rake task e.g. (redmine:stale_issues_notifications), which:

1. Fetches issues from the saved query
2. Uses an API user (user_id)
3. Sends the results to a Slack channel

3. Schedule Execution via Cron Job¶

Create a cron job that runs at e.g. 9:00 AM, Monday to Friday
Calls /data/www/your-redmine/stale_issues_notifications.sh

This setup now automatically notifies Slack when stale issues are detected. An easy task for any programmer. Do you have one?

Ondrej from https://www.redmine-x.com/