Status "feedback"
Added by Anonymous almost 15 years ago
Hi.
Could somebody explain me meaning of status "feedback"? When it is used?
Replies (2)
RE: Status "feedback"
-
Added by Caroline Boisson | Altic almost 15 years ago
Hi
The status feedback is used in my company to comment what's being done on an issue : if i create an issue, someone work on it and explain his work, i can then pass the status on feedback to say for example "no it's not what i was looking for", or "when do you think you will be done" etc.
Regards
RE: Status "feedback"
-
Added by Anonymous almost 15 years ago
So for example the life of ticket looks like this?:
1. new
2. assigned - someone took the ticket and started work
3. feedback - you ask a question "when do you think you will be done"
4. assigned - he answered "till end of month"
5. resolved
6. closed
Anybody uses it in different way?