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Feature #10697
closedSplit role permission for "edit ticket"
Status:
Closed
Priority:
Normal
Assignee:
-
Category:
Permissions and roles
Target version:
-
Start date:
Due date:
% Done:
0%
Estimated time:
Resolution:
Duplicate
Description
since 1.4 its "more obvious" to edit ticket topic, description and more.
This is not that great for us because i cant set role permission for a group to allow ticket editing but NOT editing title and description.
Till now, our "basic users" didnt see the "more"link, so the chance that someone would edit these texts was very small.
- chance that someone edits it but shouldnt
- the ok (confirm) button till now was always still on the screen. now on our basic 22" displays the ok buttin is "cut off"....
- confirming "ok" with pushing "enter" is only possible when you "tab" to the button
- in the admin / config a possibility to choose between the "design" with the more link or the new design with all fields already there
- split role permission for ticket editing, something like
- allow edit custom fields
- allow edit ticket description and topic
- allow edit "everything else"
- a hotkey like pressing enter and a focus on the "Ok/confirm" button. so scrolling down to confirm would be made easier.
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