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Defect #11552

closed

MailHandler does not match assignee name with spaces

Added by Kameron Hott over 12 years ago. Updated over 12 years ago.

Status:
Closed
Priority:
Normal
Category:
Email receiving
Target version:
Start date:
Due date:
% Done:

0%

Estimated time:
Resolution:
Fixed
Affected version:

Description

We are working with the imap email ticket creation. It basically works except when the name has a - in it. Example would be First name = "IS -" and Last name = "Operations". If the First name is IS and the Last name = "Operations", the email processes fine. I saw while Googling around that I could use the Login instead which is isoperations. Tried that and it fails.

We are on version 1.4.1.stable.9612(MySql).
Our mail client is Exchange.


Files

defect-11552.patch (2.47 KB) defect-11552.patch William Roush, 2012-07-31 21:11
defect-11552.patch (3.13 KB) defect-11552.patch William Roush, 2012-07-31 21:31
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