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Feature #1183

open

add new tickets in the name of …

Added by Marco Tralles almost 16 years ago. Updated almost 9 years ago.

Status:
New
Priority:
Normal
Assignee:
-
Category:
Issues
Target version:
-
Start date:
2008-05-06
Due date:
% Done:

0%

Estimated time:
Resolution:

Description

I sometimes get E-Mails with bug-repors from customers wich i like to add to redmine „in the name of” my customer. i think it would be helpfull to allow all admin-accounts to have a drop-down-box to add new tickets (faked) as other users …


Related issues

Related to Redmine - Feature #1133: Email to individuals not registered in RedmineNew2008-04-28

Actions
Actions #1

Updated by david austin over 14 years ago

i agree with the need for this..
we have the same requirement
david

Actions #2

Updated by Chrysovalanto Kousetti about 12 years ago

+1 we need this as well

Thanks!

Actions #3

Updated by mc0e . almost 9 years ago

+1 from me too.

Clients commonly make requests in email or chat sessions, or submit a ticket which should really be multiple tickets. I'd often like to be able to set up the required tickets rather than having to ask them to do it.

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