Feature #1183

add new tickets in the name of …

Added by Marco Tralles over 14 years ago. Updated over 7 years ago.

Status:NewStart date:2008-05-06
Priority:NormalDue date:
Assignee:-% Done:


Target version:-


I sometimes get E-Mails with bug-repors from customers wich i like to add to redmine „in the name of” my customer. i think it would be helpfull to allow all admin-accounts to have a drop-down-box to add new tickets (faked) as other users …

Related issues

Related to Redmine - Feature #1133: Email to individuals not registered in Redmine New 2008-04-28


#1 Updated by david austin over 13 years ago

i agree with the need for this..
we have the same requirement

#2 Updated by Chrysovalanto Kousetti almost 11 years ago

+1 we need this as well


#3 Updated by mc0e . over 7 years ago

+1 from me too.

Clients commonly make requests in email or chat sessions, or submit a ticket which should really be multiple tickets. I'd often like to be able to set up the required tickets rather than having to ask them to do it.

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