Defect #12115

Sending Email redmine 2.1.2

Added by Vanderson Vauruk almost 9 years ago. Updated almost 9 years ago.

Status:ClosedStart date:
Priority:NormalDue date:
Assignee:-% Done:


Category:Email notifications
Target version:-
Resolution:Invalid Affected version:2.1.2


I'm not sending email by redmine when I create a task or create a new user using version 2.x release, tested version 1.4.4 and it usually sends email but the current version and a previous not working, I checked the settings several times and did not work, my mail server in this field of business and internal ips not need authentication it allows anonymous authentication, I am waiting for a reply thanks.

Related issues

Related to Redmine - Defect #11376: Asynchronous email notifications aren't sent Closed


#1 Updated by Vanderson Vauruk almost 9 years ago

  • Assignee deleted (Jean-Philippe Lang)

#2 Updated by Etienne Massip almost 9 years ago

If your mail settings where set on :async_smtp or :async_sendmail, please rename your smtp_settings section name to async_smtp_settings or sendmail_settings to async_sendmail_settings (see #11376#note-10).

Else, have a look to your production.log contents.

#3 Updated by Vanderson Vauruk almost 9 years ago

Good Night, After change smtp_settings to async_smtp_settings, i don't receive any email from Redmine, no work yet.

Log before save user,

>"asc", "warn_on_leaving_unsaved"=>"1"}, "send_information"=>"1", "commit"=>"Salvar", "id"=>"3"}
Current user: vauruk (id=3)
Rendered mailer/account_information.text.erb within layouts/mailer (1.0ms)
Rendered mailer/account_information.html.erb within layouts/mailer (0.0ms)
Redirected to http://localhost:3000/users/3/edit
Completed 302 Found in 440ms (ActiveRecord: 15.0ms)

configuration.yml this:
I tried so

delivery_method: :smtp
address: host_email
port: 25
domain: company
authentication: :none

delivery_method: :async_smtp
address: host_email
port: 25
domain: mycompany
authentication: :login

#4 Updated by shikari shambu almost 9 years ago

Not sure if this helps. I upgraded from 1.1.1 to 2.1.2 and email notifications stopped... until I went to settings and did a test message. From there on it seem to work fine. Maybe it was just coincidence.

#5 Updated by Vanderson Vauruk almost 9 years ago

  • Status changed from New to Resolved
  • % Done changed from 0 to 100

Thanks for help, here my problem is certificate in the email server, will i need name use in the host inside certificate digital, exemple:

delivery_method: :smtp
enable_starttls_auto: true
address: sf2001.dominio.local(name inside certificate)
port: 25
domain: dominio
authentication: :login

#6 Updated by Etienne Massip almost 9 years ago

  • Status changed from Resolved to Closed
  • Resolution set to Invalid

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