Redmine

Felix Muster wrote:

When we send mails in our company, the mail has a footer with company-logo.
The problem is, when I create a ticket via mail, the logo gets uploaded as attachment every time...

I'd say that having a logo in emails is bad company policy, but I understand that it's annoying...

Removing the logo, which is just an attachment like any other, is non-trivial. How would you implement the logic that decides which attachment to remove?

At my job, we solved a somewhat similar problem with a plugin that makes a callback to MailHandler and we apply regex to the mail body... But you need to develop the regex, which is non-trivial, too ;-)