Feature #13844
closed
Option to enable HTML emails for issue creation.
0%
Description
We are using redmine for a Project management, help desk and a wiki application. For this we have intergrated the CKEditor so we can use rich text in our wikis and issues. This works perfectly with the exception that when issues are created by email. Due to the behavior of removing all HTML tags from the email we get a single block of text encapsulated in a single paragraph tag.
I'd like to have the option to properly read and import the html tags from the email as well.
Thank you for your fantastic project.
Related issues
Updated by 
Updated by 
Updated by Anonymous 
Updated by
Updated by Aaron Milligan over 9 years ago
This is definitely an issue for our implementation. We have most users submitting tickets by email, and any links are stripped out.
Updated by
Updated by Go MAEDA almost 6 years ago
- Related to Feature #16962: Better handle html-only emails added
Updated by Go MAEDA almost 6 years ago
- Status changed from New to Closed
- Resolution set to Fixed
Redmine 3.1.0 and later parse HTML emails more correctly. Instead of simply removing tags, it converts some HTML tags to Textile/Markdown. Please see #16962 for details.