Defect #13938
closedWork slowly
0%
Description
Everything works fine but one thing.
When I creating new issue and click Create - it takes for about 10-15 seconds to add new issue.
How can I solve the problem please?
Updated by Jean-Baptiste Barth over 11 years ago
Do you have a lot of users in your instance ? From my experience it can take a while to build the notification recipients list (which is calculated synchronously). Please try to confirm that, we have some pending patches that could improve this in the next versions.
Updated by Sharique Abdullah over 11 years ago
Probably because you've configured email mechanism and it is using smtp / sendmail instead of async smtp or async sendmail? Sending emails is a length process specially if multiple users are supposed to receive notifications about the issue update / creation.
Updated by Go MAEDA almost 9 years ago
- Status changed from New to Closed
- Resolution set to Invalid
No feedback for years. Closing.
As Sharique Abdullah wrote, I think the cause of the problem is email configuration. The connection between the Redmine and the SMTP server might be slow.
One way to address the problem is to use :async_smtp. Please see the following page for more details:
http://www.redmine.org/projects/redmine/wiki/EmailConfiguration#Asynchronous-delivery_methods