Defect #13938

Work slowly

Added by Samir Suleymanov over 7 years ago. Updated almost 5 years ago.

Status:ClosedStart date:
Priority:NormalDue date:
Assignee:-% Done:


Target version:-
Resolution:Invalid Affected version:2.3.0


Everything works fine but one thing.
When I creating new issue and click Create - it takes for about 10-15 seconds to add new issue.

How can I solve the problem please?


#1 Updated by Jean-Baptiste Barth over 7 years ago

Do you have a lot of users in your instance ? From my experience it can take a while to build the notification recipients list (which is calculated synchronously). Please try to confirm that, we have some pending patches that could improve this in the next versions.

#2 Updated by Sharique Abdullah over 7 years ago

Probably because you've configured email mechanism and it is using smtp / sendmail instead of async smtp or async sendmail? Sending emails is a length process specially if multiple users are supposed to receive notifications about the issue update / creation.

#3 Updated by Go MAEDA almost 5 years ago

  • Status changed from New to Closed
  • Resolution set to Invalid

No feedback for years. Closing.

As Sharique Abdullah wrote, I think the cause of the problem is email configuration. The connection between the Redmine and the SMTP server might be slow.

One way to address the problem is to use :async_smtp. Please see the following page for more details:

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