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Defect #14898
open
Email Notification Issue
Status:
New
Priority:
Normal
Assignee:
-
Category:
Email notifications
Target version:
-
Start date:
Due date:
% Done:
0%
Estimated time:
Resolution:
Affected version:
Description
Dear Sirs,
Our company use Redmine to manager our service and trading projects.
We have a problem with our users.
When our users reply to notification, the reply will be updated in the issues, but there's no email notification sent out about the update created by email.
Any attention to this issue would be much appreciated.
Related issues
Updated by shravan kumar over 11 years ago
Hi,
You need to check the option is ticket in email notification settings.
If the option is unticked, it will not send notification for updates.
Updated by David Chen over 11 years ago
Dear shravan,
Thank you for your reply.
but I don't seem to find this option in the setttings.
David
Updated by Toshi MARUYAMA over 11 years ago
- Has duplicate Defect #14822: when I add update to issue via email, there's no notification sending out. added
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