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Defect #14898

open

Email Notification Issue

Added by David Chen over 10 years ago. Updated over 10 years ago.

Status:
New
Priority:
Normal
Assignee:
-
Category:
Email notifications
Target version:
-
Start date:
Due date:
% Done:

0%

Estimated time:
Resolution:
Affected version:

Description

Dear Sirs,

Our company use Redmine to manager our service and trading projects.

We have a problem with our users.

When our users reply to notification, the reply will be updated in the issues, but there's no email notification sent out about the update created by email.

Any attention to this issue would be much appreciated.


Related issues

Has duplicate Redmine - Defect #14822: when I add update to issue via email, there's no notification sending out.Closed

Actions
Actions #1

Updated by shravan kumar over 10 years ago

Hi,

You need to check the option is ticket in email notification settings.

If the option is unticked, it will not send notification for updates.

Actions #2

Updated by David Chen over 10 years ago

Dear shravan,

Thank you for your reply.

but I don't seem to find this option in the setttings.

David

Actions #3

Updated by Toshi MARUYAMA over 10 years ago

  • Category set to Email notifications
Actions #4

Updated by Toshi MARUYAMA over 10 years ago

  • Has duplicate Defect #14822: when I add update to issue via email, there's no notification sending out. added
Actions

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