Feature #15837
open
Reply to closed ticket changes status to "reopen" designated status
0%
Description
when an email is received from a valid user to a closed issue that issue's status is set to the designated "reopen" status.
2 parts
1. there is a setting in administration | settings | status | - check box for which status is the reopen status. like there currently is a checkbox for "default value" or "closed"
2. when a closed issue receives an update via email or the web interface it is set to the "reopen" status designated.
Environment:
Redmine version 2.4.1.stable
Ruby version 1.8.7-p352 (2011-06-30) [x86_64-linux]
Rails version 3.2.16
Environment production
Database adapter PostgreSQL
SCM:
Subversion 1.6.17
Git 1.7.9.5
Filesystem
Redmine plugins:
no plugin installed
Related issues
Updated by Toshi MARUYAMA almost 11 years ago
- Related to Patch #11495: Reopen closed issues on reply by email added
Updated by Toshi MARUYAMA almost 11 years ago
- Related to Feature #15838: feedback recived status designation added
Updated by Go MAEDA almost 9 years ago
- Related to Feature #22280: change automatically the status A to B (and the assignee) when an user add a note added
Updated by Toshi MARUYAMA over 7 years ago
- Related to Patch #16364: Issue workflow doesn't force status transition though workflow is defined so added