Defect #18383
closedAn error occurred while sending mail (undefined method `error' for :log:Symbol)
0%
Description
While sending a test mail the following error is displayed as a result in the settings Email notifications tab:
An error occurred while sending mail (undefined method `error' for :log:Symbol)
Still i receive the test mail.
I encountered this bug while customers complained about not receiving emails. Using debug log i could get the following informations:
Stack:
NoMethodError (undefined method `error' for :log:Symbol): app/models/mailer.rb:430:in `deliver_mail' app/models/mailer.rb:86:in `block (2 levels) in deliver_issue_edit' app/models/issue.rb:826:in `each_notification' app/models/mailer.rb:85:in `block in deliver_issue_edit' app/models/journal.rb:77:in `block in each_notification' app/models/journal.rb:75:in `each' app/models/journal.rb:75:in `each_notification' app/models/mailer.rb:84:in `deliver_issue_edit' app/models/journal.rb:190:in `send_notification' app/models/journal.rb:54:in `save' app/models/issue.rb:1511:in `create_journal' app/models/issue.rb:165:in `create_or_update' app/controllers/issues_controller.rb:470:in `block in save_issue_with_child_records' app/controllers/issues_controller.rb:458:in `save_issue_with_child_records' app/controllers/issues_controller.rb:184:in `update'
That is the super method of the mailer class (ActionMailer::deliver_mail) called at this line.
In order to get more detailed informations i printed out the mail object given to the method and got this in the log - while updating the issue the customer complained about not receiving an email:
Rendered mailer/_issue.html.erb (7.8ms) Rendered mailer/issue_edit.html.erb within layouts/mailer (15.1ms) Try to deliver: #<Mail::Message:60142340, Multipart: true, Headers: <From: m***t@a***o.de>, <To: >, <Cc: >, <Bcc: ["s***h@i***i.com", "a***n@a***o.de", "t***a@a***o.de", "c***i@a***o.de", "M***e@a***o.de", "c***s@s***p.net", "e***a@i***i.com"]>, <Message-ID: <redmine.journal-89253.20141119103615.67eb855ef4d4ad2e@a***o.de>>, <References: <redmine.issue-11121.20141017201624@a***o.de>>, <Subject: [*** Support - Task #11121] create new redmine account for N***r>, <Mime-Version: 1.0>, <Content-Type: multipart/alternative; boundary="--==_mimepart_546c72a06b7e0_1e6c33e4fc412591"; charset=UTF-8>, <X-Redmine-Project: i***u>, <X-Redmine-Issue-Id: 11121>, <X-Redmine-Issue-Author: s***h>, <X-Redmine-Issue-Assignee: Michael.Kling>, <X-Redmine-Sender: Michael.Kling>, <X-Mailer: Redmine>, <X-Redmine-Host: r***p.net>, <X-Redmine-Site: Project-Management>, <X-Auto-Response-Suppress: OOF>, <Auto-Submitted: auto-generated>, <List-Id: <m***o.de>>> Email delivery error: undefined method `error' for :log:Symbol
(i marked internal informations with *** )
From what i see the mail object looks good.
I tried to look into the actionmailer but my ruby knowledge isn't good enough to go further.
The actionmailer installed is: /vendor/bundle/gems/actionmailer-3.2.17
Environment is:
Environment: Redmine version 2.4.3.stable Ruby version 1.9.3-p484 (2013-11-22) [x86_64-linux] Rails version 3.2.17 Environment production Database adapter Mysql2 SCM: Git 1.9.1 Filesystem Redmine plugins: redmine_auto_watchers 0.3.0 redmine_backlogs v1.0.6 redmine_better_gantt_chart 0.9.0 redmine_dmsf 1.4.7 stable redmine_git_hosting 0.6.2 redmine_graphs 0.1.0 redmine_hudson 2.1.1 redmine_lightbox 0.0.1 redmine_merge_redmine 0.1.0 redmine_monitoring_controlling 0.1.1 redmine_private_wiki 0.2.2 redmine_spent_time 2.4.0
I tried different mail send options:
/config/configuration.yml
default: # Outgoing emails configuration (see examples above) email_delivery: delivery_method: :smtp smtp_settings: address: 127.0.0.1 port: 25 domain: ascendro.de authentication: :login user_name: "m***t@a***e" password: "***" openssl_verify_mode: 'none'
and
default: # Outgoing emails configuration (see examples above) email_delivery: delivery_method: :sendmail
without any change.
As already said, i was able to receive the test mail but it is possible that this error appears while sending the first mail and other people will not receive an email anymore.