Feature #2098

Role issues

Added by Ingmar Heinrich almost 14 years ago. Updated almost 10 years ago.

Status:ClosedStart date:2008-10-27
Priority:NormalDue date:
Assignee:-% Done:

0%

Category:Issues
Target version:-
Resolution:

Description

Hi,

it would be great to have role based issues.

We have some departments who are too small to have a dedicated person dispatching tickets, so it would be very handy to be able to assign a ticket to a role. All persons who have that role in the respective project would get a notification that a new issue was created for their role group, and that any of those can pick it up.

Thanks,
Ingmar

History

#1 Updated by mizi pzor over 13 years ago

Im looking for ways to simulate this as well.

#2 Updated by Daniel Felix almost 10 years ago

Well i think this could be closed since there is the possibility to assign tickets to groups which contains multiple users. Each user gets notified about the new ticket. The administrator just needs to enable "assign tickets to groups".

#3 Updated by Jean-Philippe Lang almost 10 years ago

  • Status changed from New to Closed

Indeed.

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