Feature #2098: Role issues - Redmine

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Feature #2098

closed

Role issues

Added by Ingmar Heinrich about 16 years ago. Updated about 12 years ago.

Status:

Closed

Priority:

Normal

Assignee:

Category:

Issues

Target version:

Start date:

2008-10-27

Due date:

% Done:

Estimated time:

Resolution:

Description

Hi,

it would be great to have role based issues.

We have some departments who are too small to have a dedicated person dispatching tickets, so it would be very handy to be able to assign a ticket to a role. All persons who have that role in the respective project would get a notification that a new issue was created for their role group, and that any of those can pick it up.

Thanks,
Ingmar

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Updated by mizi pzor almost 16 years ago

Im looking for ways to simulate this as well.

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Updated by Daniel Felix about 12 years ago

Well i think this could be closed since there is the possibility to assign tickets to groups which contains multiple users. Each user gets notified about the new ticket. The administrator just needs to enable "assign tickets to groups".

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