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Defect #21161

closed

Redmine can't access uploaded file with accent

Added by David BOUCHE about 9 years ago. Updated almost 2 years ago.

Status:
Closed
Priority:
Normal
Assignee:
-
Category:
Attachments
Target version:
-
Start date:
Due date:
% Done:

0%

Estimated time:
Resolution:
Invalid
Affected version:
3.1.1

Description

Hello,

I'm having the same issue with two redmine installations, I've made a short vidéo to illustrate the problem : https://youtu.be/u6W9uEPQNHk

I can't consult/download uploaded files with accent. Redmine returns a 404 error.

The log corresponding at the 404 error :

Started GET "//attachments/download/64/Test file with space and accént.jpg" for 2.9.10.148 at 2015-11-05 15:21:34 +0000
Processing by AttachmentsController#download as HTML
  Parameters: {"id"=>"64", "filename"=>"Test file with space and acc\xC3\xA9nt.jpg"}
  Current user: david (id=2)
  Rendered common/error.html.erb within layouts/base (0.2ms)
Filter chain halted as :find_attachment rendered or redirected
Completed 404 Not Found in 94ms (Views: 41.2ms | ActiveRecord: 37.1ms)

Here informations about redmine installations, 1st one (used for the video) :

Environment:
  Redmine version                3.0.3.stable
  Ruby version                   1.9.3-p194 (2012-04-20) [x86_64-linux]
  Rails version                  4.2.1
  Environment                    production
  Database adapter               PostgreSQL
SCM:
  Git                            1.9.1
  Filesystem                     
Redmine plugins:
  redmine_agile                  1.3.8

2nd one :

Environment:
  Redmine version                3.1.1.stable
  Ruby version                   2.0.0-p247 (2013-06-27) [x86_64-linux]
  Rails version                  4.2.4
  Environment                    production
  Database adapter               Mysql2
SCM:
  Subversion                     1.6.6
  Cvs                            1.12.13
  Git                            1.7.0.4
  Filesystem                     
Redmine plugins:
  redmine_agile                  1.3.11
  redmine_contacts               4.0.2
  redmine_contacts_helpdesk      3.0.1

Do not hesite to ask for other details.

Thanks for your support, David

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