Feature #27035
closedWorkflow Standard fields
0%
Description
Dear all,
as an administrator I can set permissions in the workflow section for each standard field separately (read only, mandatory...)
Can I also add or delete a standard field?
I would like change the settings for the field "comment".
Thanks
Updated by Toshi MARUYAMA about 7 years ago
- Status changed from New to Needs feedback
If your "comment" means "notes", you can use "Add notes" role.
Updated by Martina A. about 7 years ago
Thanks, but I'm not sure, if I understand your tip.
I like to change a section in the workflow part. Here you can define for each standard field, if this is mandatory or not during the ticket workflow. There are standard fields predefined like project, tracker etc.
I would like to add or delete those standard field. Is this possible?
The background for this question is, that I like to permit that one can add a comment to an already closed ticket. I already have found a patch for this problem, but unfortunately this does not work.
Updated by Mischa The Evil about 7 years ago
- Status changed from Needs feedback to Closed
- Resolution set to Invalid
Please use the forums for questions. I'm going to close this issue as invalid, since we do not provide support via issues