Feature #2732
closed
Allow additional workflow transitions for author and assignee
Added by Maxim Krušina almost 16 years ago.
Updated almost 14 years ago.
Category:
Permissions and roles
Description
It would be great to have special line in worflow config, named "Tickets created by me" or so...
This should be added to bottom of table, and marked as special row (italic?).
This functionality will allow, for example, closing tickets by roles AND override behaviour for "tickets created by me".
By default, our programmers cannot close tickets, they can only set state to Resolved and only Project Managers can Close tickets.
With this new functionaly, we can allow developers to close only tickets created by themself.
What others think?
Would be a useful feature...
+1
Actually, to get an even more fine grained workflow and to best fit in the current model, there would be an entire new table to define all the transitions allowed when the user is the author of the ticket.
We could do the same for when the user is the assignee of the ticket as well.
Thus, there would be 3 tables:
- default transitions allowed
- additional transitions allowed when the user is the author
- additional transitions allowed when the user is the assignee
Maybe we can only display the existing table by default and have some sort of 'advanced setup' to display these extra configuration tables.
What do you think?
- Subject changed from Expand worflow by "My tickets" to Allow additional workflow transitions for author and assignee
- Target version set to 1.2.0
- Status changed from New to Closed
- Resolution set to Fixed
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