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Defect #28519

closed

Redmine csv export encoding problem

Added by Aziz Öğütlü about 7 years ago. Updated about 7 years ago.

Status:
Closed
Priority:
Normal
Assignee:
-
Category:
I18n
Target version:
-
Start date:
Due date:
% Done:

0%

Estimated time:
Resolution:
Invalid
Affected version:

Description

We're using Redmine 3.3.0 and we've updated to 3.4.4 version with language Turkish (on locales/tr.yml encoding is ISO-8859-9).
When we're using old version, open exported csv issue list has successfully opened with MS Excel (version 2016). But on new version, Turkish characters are corrupted.
I also see #11116 issue is similar, but cannot fix on new version.
Could you please help on this?


Files

issues-3_3.csv (494 Bytes) issues-3_3.csv Turkish CSV (Redmine 3.3) Go MAEDA, 2018-04-10 11:25
issues-trunk.csv (525 Bytes) issues-trunk.csv Turkish CSV (trunk) Go MAEDA, 2018-04-10 11:25
Actions #1

Updated by Go MAEDA about 7 years ago

I tested with Redmine 3.3 and trunk, but I could not find the difference. LibreOffice can handle both files properly (I didn't test Miscorosft Excel because I don't have it).

Can your Excel open issues-trunk.csv ?

Actions #2

Updated by Aziz Öğütlü about 7 years ago

Yes, we've tested csv files and could open them.
We've had problem on encoding on version 3.3.0 and we're using patch that comments out lib/redmine/export/csv.rb BOM lines. (Also we use patch in new version)
When removed the patch, problem's resolved.

Thank you for your support.

Actions #3

Updated by Go MAEDA about 7 years ago

  • Status changed from Needs feedback to Closed
  • Resolution set to Invalid

My understanding is that the problem you reported was caused by your custom patch and now the problem was resolved by removing the patch.

I am closing this issue. Thank you for the feedback.

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