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Defect #3270

closed

Updating issue via email with coded subject

Added by Максим Туркин over 15 years ago. Updated almost 6 years ago.

Status:
Closed
Priority:
Normal
Assignee:
-
Category:
Email receiving
Target version:
-
Start date:
2009-04-30
Due date:
% Done:

0%

Estimated time:
Resolution:
Cant reproduce
Affected version:
0.8.3

Description

I forwarding emails from my email server to the Redmine via the rdm-mailhabdler.rb script. When the email message header contains Russian characters, it is encoded into a string:

Source header: Re: [Изменение задачи #2]

Encoded header: =?utf-8?B?UmU6IFvQmNC30LzQtdC90LXQvdC40LUg0LfQsNC00LDRh9C4ICMyXQ==?=

As a result, updating tasks (as described on the page RedmineReceivingEmails) does not occur.

If the email subject contains something like "Re: [xxxxxxx #123]", the email is processed as a reply and a note is added to issue #123. Otherwise, a new issue is created.

My configuration:

FreeBSD 7.0-RELEASE
Exim4

Ruby version              1.8.7 (i386-freebsd7)
RubyGems version          1.3.1
Rails version             2.1.2
Active Record version     2.1.2
Action Pack version       2.1.2
Active Resource version   2.1.2
Action Mailer version     2.1.2
Active Support version    2.1.2
Edge Rails revision       unknown
Application root          /path/to/my/redmine
Environment               development
Database adapter          mysql

Files

message.eml (1.16 KB) message.eml Raw file from mail server (Exim4) Максим Туркин, 2009-05-12 21:35
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 #1

Updated by Jean-Philippe Lang over 15 years ago

Can you attach a raw email so I can do some testing?

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 #2

Updated by Максим Туркин over 15 years ago

Can I assign values of issue's status field (and other fields, such as the tracker) in Russian?

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 #3

Updated by Jean-Philippe Lang about 15 years ago

  • Category changed from Email notifications to Email receiving
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 #4

Updated by Go MAEDA almost 6 years ago

  • Status changed from New to Closed
  • Resolution set to Cant reproduce

No problem in Redmine 4.0.1.devel.17851. I could add a note to issue 54 on my environment with the attached raw email. Maybe fixed in some version in the past.

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