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Feature #3569

closed

Reply a ticket via email

Added by Michael Diederich over 15 years ago. Updated over 15 years ago.

Status:
Closed
Priority:
Normal
Assignee:
-
Category:
Issues
Target version:
-
Start date:
2009-07-01
Due date:
% Done:

0%

Estimated time:
Resolution:

Description

Hi,

I know, I can open a ticket by mail. But I also want to reply to the customer via mail. So, when I close a ticket, I would like to send the last ticket reply to the customer. I would need a from-header for each project with a unique eMail-address.

Thanks,

Michael

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 #1

Updated by Jean-Philippe Lang over 15 years ago

  • Status changed from New to Closed

Request is too vague. Replying a ticket via email is implemented.

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