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Defect #37584
openGantt PNG export fails (MiniMagick error)
Status:
New
Priority:
Normal
Assignee:
-
Category:
-
Target version:
-
Start date:
Due date:
% Done:
0%
Estimated time:
Resolution:
Affected version:
Description
Dear All,
I encounter a problem while exporting Gantt chart in PNG MiniMagick::Error (You must have ImageMagick or GraphicsMagick installed):
as already reported in #35424.
I tried the fix proposed by Jan without success.
We just upgraded to Redmine 5.0.2 (from 4.2.2) with Ruby 3.0 (I don't remember if it worked earlier).
If someone have an idea. Thanks.
Best regards,
Oana
Production log:
I, [2022-08-17T16:10:49.664599 #93460] INFO -- : [367292a9-e17e-4a86-a18d-13976de5d954] Started GET "/projects/qualite/issues/gantt.png?month=8&months=6&year=2022&zoom=2" for 10.7.19.28 at 2022-08-17 16:10:49 +0200 I, [2022-08-17T16:10:49.666126 #93460] INFO -- : [367292a9-e17e-4a86-a18d-13976de5d954] Processing by GanttsController#show as PNG I, [2022-08-17T16:10:49.666212 #93460] INFO -- : [367292a9-e17e-4a86-a18d-13976de5d954] Parameters: {"month"=>"8", "months"=>"6", "year"=>"2022", "zoom"=>"2", "project_id"=>"qualite"} I, [2022-08-17T16:10:49.673618 #93460] INFO -- : [367292a9-e17e-4a86-a18d-13976de5d954] Current user: adminPPM (id=50) I, [2022-08-17T16:10:49.734119 #93460] INFO -- : [367292a9-e17e-4a86-a18d-13976de5d954] Completed 500 Internal Server Error in 68ms (ActiveRecord: 31.5ms | Allocations: 17710) F, [2022-08-17T16:10:49.734835 #93460] FATAL -- : [367292a9-e17e-4a86-a18d-13976de5d954] [367292a9-e17e-4a86-a18d-13976de5d954] MiniMagick::Error (You must have ImageMagick or GraphicsMagick installed): [367292a9-e17e-4a86-a18d-13976de5d954] [367292a9-e17e-4a86-a18d-13976de5d954] lib/redmine/helpers/gantt.rb:401:in `to_image' [367292a9-e17e-4a86-a18d-13976de5d954] app/controllers/gantts_controller.rb:46:in `block (2 levels) in show' [367292a9-e17e-4a86-a18d-13976de5d954] app/controllers/gantts_controller.rb:42:in `show' [367292a9-e17e-4a86-a18d-13976de5d954] lib/redmine/sudo_mode.rb:61:in `sudo_mode'
Redmine information
Environment: Redmine version 5.0.2.stable Ruby version 3.0.4-p208 (2022-04-12) [amd64-freebsd13] Rails version 6.1.6 Environment production Database adapter Mysql2 Mailer queue ActiveJob::QueueAdapters::AsyncAdapter Mailer delivery smtp Redmine settings: Redmine theme Default SCM: Git 2.37.1 Filesystem Redmine plugins: no plugin installedMiniMagick and ImageMagick
- MiniMagick available : mini_magick (4.11.0)
- ImageMagick
- Version7.1.0-34 Q16-HDRI
- Path defined in "configuration.yml":
imagemagick_convert_command: /usr/local/bin/convert
Updated by Jan Catrysse 12 months ago
I also migrated to 5.x and I no longer have that specific issue, so it should be resolved.
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