Defect #3989
closedtesting email sent, notification not
0%
Description
hi there..
i appreciate your work on this awesome and really helpful, flexible project. :)
everything's going great so far, but i have just one little problem.
after our last upgrade (084-svn-2845) i noticed, that watchers who are involed in some project or a particular ticket are no longer notified about any changes that are made.
info:
OS: Fedora 11, krenel: 2.6.29.6-217.2.16.fc11.x86_64
Ruby: 1.8.6 (2009-06-08 patchlevel 369) [x86_64-linux]
Rails: 2.3.4
DB: MySQL 5
Our settings are just fine, when I try to send a testing email - it will pass without any problem.
...but our watchers aren't notified at all.
I would really appreciate your help and again, thanks for the great work on the Redmine project.
environment.rb:
ActionMailer::Base.delivery_method = :sendmail ActionMailer::Base.sendmail_settings = { :location => '/usr/sbin/sendmail', :arguments => '-i -t' } config.action_mailer.perform_deliveries = true config.action_mailer.delivery_method = :sendmail config.action_mailer.default_charset = "utf-8" config.action_mailer.raise_delivery_errors = true
email.yml:
production: delivery_method: :sendmail sendmail_settings: location: /usr/sbin/sendmail arguments: -i -t
I did read other issues, but unfortunately none of them were helpful. :(
~ Daniel.
Updated by Jean-Philippe Lang about 15 years ago
Can you have a look at your sendmail log please?
Updated by Daniel Sintaj about 15 years ago
Thanks for your reply.
Here is the thing:
I removed sendmail and started to use postfix at localhost, I have changed some configuration files and I'm going to post them all so you can see through the issue.
I even updated to 0.8.5 but it didn't help as well.
/opt/redmine/trunk/config/email.yml
production: delivery_method: :smtp smtp_settings: address: localhost port: 25 domain: mydomain.com authentication: :none
/opt/redmine/trunk/config/environment.rb
# Be sure to restart your web server when you modify this file. # Uncomment below to force Rails into production mode when # you don't control web/app server and can't set it the proper way # ENV['RAILS_ENV'] ||= 'production' # Specifies gem version of Rails to use when vendor/rails is not present RAILS_GEM_VERSION = '2.3.4' unless defined? RAILS_GEM_VERSION #RAILS_GEM_VERSION = '2.1.2' unless defined? RAILS_GEM_VERSION # Bootstrap the Rails environment, frameworks, and default configuration require File.join(File.dirname(__FILE__), 'boot') # Load Engine plugin if available begin require File.join(File.dirname(__FILE__), '../vendor/plugins/engines/boot') rescue LoadError # Not available end Rails::Initializer.run do |config| # Settings in config/environments/* take precedence those specified here # Skip frameworks you're not going to use # config.frameworks -= [ :action_web_service, :action_mailer ] # Add additional load paths for sweepers config.load_paths += %W( #{RAILS_ROOT}/app/sweepers ) # Force all environments to use the same logger level # (by default production uses :info, the others :debug) # jojo config.log_level = :info # Use the database for sessions instead of the file system # (create the session table with 'rake db:sessions:create') config.action_controller.session_store = :active_record_store #config.action_controller.session_store = :PStore # Enable page/fragment caching by setting a file-based store # (remember to create the caching directory and make it readable to the application) # config.action_controller.fragment_cache_store = :file_store, "#{RAILS_ROOT}/cache" # Activate observers that should always be running # config.active_record.observers = :cacher, :garbage_collector config.active_record.observers = :message_observer # Make Active Record use UTC-base instead of local time # config.active_record.default_timezone = :utc # Use Active Record's schema dumper instead of SQL when creating the test database # (enables use of different database adapters for development and test environments) # config.active_record.schema_format = :ruby # Deliveries are disabled by default. Do NOT modify this section. # Define your email configuration in email.yml instead. # It will automatically turn deliveries on # xdaan config.action_mailer.perform_deliveries = true #config.action_mailer.delivery_method = :smtp #config.action_mailer.default_charset = "utf-8" #config.action_mailer.raise_delivery_errors = true end
/opt/redmine/trunk/config/environments/production.rb
# Settings specified here will take precedence over those in config/environment.rb # The production environment is meant for finished, "live" apps. # Code is not reloaded between requests config.cache_classes = true # Use a different logger for distributed setups # config.logger = SyslogLogger.new # Full error reports are disabled and caching is turned on config.action_controller.consider_all_requests_local = true config.action_controller.perform_caching = true # Enable serving of images, stylesheets, and javascripts from an asset server # config.action_controller.asset_host = "http://assets.example.com" # Disable delivery errors if you bad email addresses should just be ignored # jojo config.action_mailer.raise_delivery_errors = false # No email in production log # jojo config.action_mailer.logger = nil
/otp/redmine/trunk/config/initializers/40-email.rb
# Loads action_mailer settings from email.yml # and turns deliveries on if configuration file is found filename = File.join(File.dirname(__FILE__), '..', 'email.yml') if File.file?(filename) mailconfig = YAML::load_file(filename) if mailconfig.is_a?(Hash) && mailconfig.has_key?(Rails.env) # Enable deliveries ActionMailer::Base.perform_deliveries = true mailconfig[Rails.env].each do |k, v| v.symbolize_keys! if v.respond_to?(:symbolize_keys!) ActionMailer::Base.send("#{k}=", v) end end end
And this is what happens when I updated issue with watchers.. (no sign about email)
Processing IssuesController#edit (for 147.175.181.80 at 2009-10-10 14:14:18) [POST] Parameters: {"time_entry"=>{"comments"=>"", "activity_id"=>"", "hours"=>""}, "commit"=>"Submit", "action"=>"edit", "id"=>"320", "notes"=>"bbq", "controller"=>"issues", "issue"=>{"start_date"=>"2009-10-09", "estimated_hours"=>"", "lock_version"=>"3", "priority_id"=>"4", "subject"=>"postfix test", "description"=>"all night long...", "done_ratio"=>"0", "due_date"=>"", "assigned_to_id"=>"", "status_id"=>"1"}, "attachments"=>{"1"=>{"description"=>""}}} Redirected to https://mydomain.com/issues/320 Completed in 63ms (DB: 17) | 302 Found [https://mydomain.com/issues/320/edit] Processing IssuesController#show (for 147.175.181.80 at 2009-10-10 14:14:19) [GET] Parameters: {"action"=>"show", "id"=>"320", "controller"=>"issues"} Rendering template within layouts/base Rendering issues/show.rhtml Completed in 382ms (View: 340, DB: 18) | 200 OK [https://mydomain.com/issues/320]
When I try to send a testing mail, here is what happens in /var/log/maillog:
Oct 10 14:17:06 devel postfix/smtpd[18888]: connect from localhost[127.0.0.1] Oct 10 14:17:06 devel postfix/smtpd[18888]: E7FE05F76: client=localhost[127.0.0.1] Oct 10 14:17:06 devel postfix/cleanup[18891]: E7FE05F76: message-id=<4ad07b42df550_1f673f99f21dbc8c596@devel.mydomain.tmail> Oct 10 14:17:07 devel postfix/qmgr[8100]: E7FE05F76: from=<redmine@mydomain.com>, size=1174, nrcpt=1 (queue active) Oct 10 14:17:07 devel postfix/smtpd[18888]: disconnect from localhost[127.0.0.1] Oct 10 14:17:28 devel postfix/smtp[18892]: E7FE05F76: to=<Daniel.Sintaj@mydomain.com>, relay=ns.externaldomain.sk[195.168.92.90]:25, delay=21, delays=0.07/0.02/0.21/21, dsn=2.0.0, status=sent (250 2.0.0 Ok: queued as AAAB7C70055) Oct 10 14:17:28 devel postfix/qmgr[8100]: E7FE05F76: removed
If you would require more information, just tell me, I'll try to attach them.
Updated by Jean-Philippe Lang about 15 years ago
Comment out this line in environments/production.rb
to see the emails in your log file:
config.action_mailer.logger = nil
Updated by Daniel Sintaj about 15 years ago
after doing:
# config.action_mailer.logger = nil
this happened:
Processing ProjectsController#show (for 147.175.181.80 at 2009-10-10 17:10:47) [GET] Parameters: {"jump"=>"my", "action"=>"show", "id"=>"internalcloud", "controller"=>"projects"} Rendering template within layouts/base Rendering projects/show Completed in 250ms (View: 219, DB: 13) | 200 OK [https://pm.profitcomputing.com/projects/internalcloud?jump=my] Processing ProjectsController#activity (for 147.175.181.80 at 2009-10-10 17:10:49) [GET] Parameters: {"action"=>"activity", "id"=>"internalcloud", "controller"=>"projects"} Rendering template within layouts/base Rendering projects/activity Completed in 623ms (View: 506, DB: 22) | 200 OK [https://pm.profitcomputing.com/projects/internalcloud/activity] Processing IssuesController#show (for 147.175.181.80 at 2009-10-10 17:10:56) [GET] Parameters: {"action"=>"show", "id"=>"320", "controller"=>"issues"} Rendering template within layouts/base Rendering issues/show.rhtml Completed in 184ms (View: 139, DB: 18) | 200 OK [https://pm.profitcomputing.com/issues/320] Processing IssuesController#edit (for 147.175.181.80 at 2009-10-10 17:11:18) [POST] Parameters: {"time_entry"=>{"comments"=>"", "activity_id"=>"", "hours"=>""}, "commit"=>"Submit", "action"=>"edit", "id"=>"320", "notes"=>"bbq", "controller"=>"issues", "issue"=>{"start_date"=>"2009-10-09", "estimated_hours"=>"", "lock_version"=>"4", "priority_id"=>"4", "subject"=>"postfix test", "description"=>"all night long...", "done_ratio"=>"10", "due_date"=>"", "assigned_to_id"=>"", "status_id"=>"1"}, "attachments"=>{"1"=>{"description"=>""}}} Redirected to https://pm.profitcomputing.com/issues/320 Completed in 64ms (DB: 17) | 302 Found [https://pm.profitcomputing.com/issues/320/edit] Processing IssuesController#show (for 147.175.181.80 at 2009-10-10 17:11:18) [GET] Parameters: {"action"=>"show", "id"=>"320", "controller"=>"issues"} Rendering template within layouts/base Rendering issues/show.rhtml Completed in 380ms (View: 162, DB: 191) | 200 OK [https://pm.profitcomputing.com/issues/320]
Postfix log says nothing.
Updated by Jean-Philippe Lang about 15 years ago
Make sure that 'Issue updated' is cheched in Administration -> Settings -> Email notifications.
Updated by Daniel Sintaj about 15 years ago
I'm pretty sure that everything appropriate is checked.
Updated by Philippe Lambert about 15 years ago
I have exactly the same problem (since I updated to the last stable version). I received notifications when I add a file but not in all the other cases... I tried to debug it, but nothing shows up in the logs (yeah, i configured email logging).
We lost our productivity because it's now difficult to know what's going on...
Updated by Philippe Lambert about 15 years ago
I put a wrong revision number when i updated... It works now!
Updated by Jean-Philippe Lang about 15 years ago
- Status changed from New to Closed
- Resolution set to Invalid
Updated by J.K Wang about 15 years ago
- Status changed from Closed to Reopened
- Assignee set to Jean-Philippe Lang
can u tell me what's the meaning of "wrong revision number" ?
I can't receive any mail notifications after I update from 0.84 to 0.85.
Thanks
Updated by Jean-Philippe Lang about 15 years ago
- Status changed from Reopened to Closed
J.K: I'm closing this and wait your feedback in #4318.