Custom Email templates, system wide and per project, through web interface.
This is something we came across.
We needed to define a line of text at the bottom of each email: " Please contact Director of IT if your issue wasn't
resolved properly". This is pretty straight forward, just went into _issues.rhtml and adjust it. But it makes it
system wide, and you need to be a developer or at least have access to source. I was wondering if it would be a good
idea to add it as a feature to the admin interface, so users could define stuff like that on per project basis, modify
their templates or something, or just add a little message, like a link to a demo page or something, so it is not hard
coded into email template.