Defect #5114


New issue statuses not showing up in old workflows

Added by James Turnbull over 13 years ago. Updated over 10 years ago.

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In trunk (r3596) if I add a new issue status it does not appear in the Administrator -> Workflow work flow check-box forest for each trunk. If I create a new tracker then the new issue status is present but old tracker do not get the new status.

Actions #1

Updated by Jean-Philippe Lang over 13 years ago

Uncheck 'Only display statuses that are used by this tracker' on the workflow screen and click 'Edit'.

Actions #2

Updated by James Turnbull over 13 years ago

  • Status changed from New to Resolved

Totally missed that setting. Must be blind. :)

Thanks JP.

Actions #3

Updated by Felix Schäfer over 13 years ago

  • Status changed from Resolved to Closed
  • Resolution set to Fixed
Actions #4

Updated by Raymond Chandler over 13 years ago

  • Status changed from Closed to Reopened

This setting also tripped me up. I spent an hour looking for the permissions that link workflows to issue statuses and roles. I'd like to request a feature change.

Anytime you create new status you should have the system uncheck the "Only display statuses that are used by this tracker" in the workflow tab, for all workflows that could be affected by the new status. In this way you will force the user to filter out unused statues but will not confuse the user by hiding the newly created status.

Actions #5

Updated by Jean-Baptiste Barth over 13 years ago

An other solution may be to change a bit the label of the checkbox. For lambda users (and I suddenly feel like a lambda user here..), it may not be very clear how trackers and statuses are linked, so at first sight they don't really understand the meaning of this checkbox. Something like "Display all statuses" (unchecked by default) might be clearer.

Actions #6

Updated by Jay Man over 13 years ago

Agreed just spent a ton of time, trying to figure this one out too, very unclear.

Actions #7

Updated by Adam Pike over 12 years ago

Surely for this feature to make any sense, there needs to be 'Tracker' selection boxes to check on the 'Status' settings screen. Then on the workflow screen, what ever 'Tracker' selection you make from the drop down would determine whether or not you see your new 'Status'.

Actions #8

Updated by Daniel Albuschat almost 12 years ago

Me, too ;)
Without the pointer in this ticket I think I might not have found out why my statuses did not show up.

Actions #9

Updated by Eric Palmitesta over 10 years ago

Same here. Posting not so much to propose a solution, but to reinforce that there is a problem.


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