Defect #5852
closed
Redmine attachments corrupted
100%
Description
When ppl attache files i receive corrupted files or strange messages, for example https://xxxxxxxx.com/redmine/attachments/49/2010-05-04_15_44_23.png or something like that see attache.
Files
Updated by Felix Schäfer almost 15 years ago
Can you confirm the files are stored correctly on the server? Have a look at the files in redmine-dir/files/ and see if the file gets correctly to the server or not.
Updated by Felix Schäfer almost 15 years ago
See in your settings if the value is maybe too low. Please also provide more information about your setup (what rails server, what ruby, rails, db, redmine versions, what db, and so on).
Updated by Denis Mekshun almost 15 years ago
The settings are ok. I am using mysql-server-5.1, redmine-0.9.3-1, ubuntu 10.04, apache2.2.14, fcgid1:2.3.4-2 rails2.2.3-2
Updated by Denis Mekshun almost 15 years ago
And maybe it's important i am using https protocol
Updated by Felix Schäfer almost 15 years ago
Well, the only 2 things that come to mind are that MySQL 5.1 isn't officially supported by the mysql gem, so I can't say for sure that isn't the problem, but I think you should also have a look at your apache config to see there is a time limit on running cgi processes or something akin to that. IIRC the file uploads are handed off to apache and gathered afterwards by rails/redmine, so please have a look there.
Updated by Denis Mekshun almost 15 years ago
- % Done changed from 0 to 100
The problems was in libapache2-mod-fcgid. There is a link how-to solve this issue http://www.socinfo.com/ubuntu/php/fcgid/bug-fix-corrupt-files-upload or update to new version. Felix, thanks a lot.
Updated by Felix Schäfer almost 15 years ago
- Status changed from New to Closed
- Resolution set to Invalid
Glad you found a solution :-)