Redmine

Same thing for me. Sinde a few days and i do not know why, i can not create new issue from an email.

No trace, no log, no error message...

I think i have a track... I have added a mandatory custom_field while an issue is creeated. I think i have to set a value for thit mandatory field while a call receaive_imap task...

Do you know how i cam fix a value ?

Patrice Bonhomme wrote:

... I have added a mandatory custom_field while an issue is creeated...

We have no cusgtom fields :-(

i confirm, my problem was coming from those custom fields.

I think that your problem is coming from a bad parameter of the rake task receive_imap. You have to provide some parameters. Here is a copy of the BASH script i am currently using and that is call by cron :

#!/bin/bash

cd /services/redmine
rake -v --trace -f /services/redmine/Rakefile redmine:email:receive_imap \
RAILS_ENV="production" \
host=imap.everest \
username=support@mydomain.com \
password=secret \
project=dsi-support \
tracker=Assistance \
unknown_user=create \
allow_override=tracker,priority,project

# EOF