Project

General

Profile

Actions

Defect #7973

open

UI issue: edit options invisible and users simply do not see the "Sign in" link

Added by mathew murphy over 13 years ago. Updated over 13 years ago.

Status:
New
Priority:
Normal
Assignee:
-
Category:
UI
Target version:
-
Start date:
2011-03-23
Due date:
% Done:

0%

Estimated time:
Resolution:
Affected version:

Description

I've been running Redmine for over a year now, and truly 100% of the problems users have reported have been this:

They can't work out how to add a new issue or edit something.

In every single case, the problem is simply that they didn't realize that all the editing options are invisible until they sign in, and they didn't see the sign in link in small text way at the top right of the screen.

The ideal solution would be for the "New issue" and "Update" links to be visible always, and to prompt the user to log in when necessary before resuming the requested operation.

If that's technically difficult, a suitable stopgap would be for "New issue" and "Update" links to be visible, that just take the user to the "Sign in" page, without resuming the appropriate operation. At least they could then find their way back to wherever they were and try again, but logged in.

As it is, with literally nothing on the screen to clue them in that they need to log in before they'll see the edit options, and with the login link in such an obscure location, it just never occurs to them that they need to find a way to log in.

Note that forcing sign-in to view anything is not an acceptable solution, because I want the site to be indexable by web crawlers.

Actions

Also available in: Atom PDF