ezFAQ Plugin¶

(current version 0.2.0)

A FAQ management plugin to collect the frequently asked questions.
Using ezFAQ, you can add a question, assign someone to answer it, or modify the answer, ezFAQ will record each modifications. ezFAQ will send notify email to the author and the assigned user. And in version 0.2.0, you can export faqs to pdf(both single faq and the faq list can be exported).

Feature¶

1. Ask question and request a user to answer it.
2. FAQ is grouped by categories.
3. FAQ's modification has history logs.
4. Send notify email to the author and the assigned user who should answer the question.
5. FAQ creation or edit is added to redmine's activity.
6. FAQ and FAQ-list can be exported to PDF document.

It can be downloaded from github:

http://github.com/zouchaoqun/ezfaq/tree/master

It also can be downloaded at plugin's forum http://www.redmine.org/boards/3/topics/4916

Screenshot:

To install from git:¶

(Git Version < 1.5.3)

cd {RAILS_ROOT}/vendor/plugins
git clone git://github.com/zouchaoqun/ezfaq.git

(Git Version >= 1.5.3 -- Because the "git-rails" gem uses Git Submodules introduced in ver. 1.5.3)

gem install git-rails
git-rails install git://github.com/zouchaoqun/ezfaq.git

Plugin setup¶

1. Copy the plugin directory(ezfaq_plugin) into the vendor/plugins directory

2. Migrate plugin:
rake db:migrate_plugins

3. Start Redmine

4. In your project in Redmine, go to "Project settings" : On the "Modules" tab, enable the module by checking "Ezfaq".

Using ezFAQ¶

1. Registered users can add new faqs by click the 'New FAQ' link.
2. Privileged users can modify faqs, modify faq categories by click the appropriate link.
3. Privileged users can modify the FAQ list's note which will be displayed before the list and exported to the pdf document.
4. When a faq is created and assigned to someone, the assigned user will receive a notify email to complete the answer.