Issue Tracking¶

Issues are the heart of the Redmine business. An issue is bound to a project, owned by a user, can be related to a version, etc.

Listing of the issue¶

From a selected issue page, you can see the work in progress that is done to fix the issue. The messages are displayed in chroonological order, starting from the oldest to the newest message. It is possible to quote others' messages as well as to edit yours.

Related issues¶

Related issues allow developers to link issues to each other in order to remove duplicates or simplify their workflow.

It is possible to link issues based on various relations. Current relations are:

• related to
• duplicates
• blocks
• precedes
• follows

Watchers¶

Display a list of all the users who are watching this issue. If the issue is updated, those users will be notified.

If you are logged in as a project administrator, it is possible for you to add users to the watch list on this page. By clicking on the Add link, a drop-down menu with a Add button appear, which allows you to select which user to add to the watch list.

Associated revisions¶

If the administrator has defined Referencing Issues Keywords, a developer that uses such keyword(s) will see its commit message displayed on the issue page, under the Associated revisions block (generally to the right of the first reply).

Adding a new issue¶

People can create a new issue when they meet the roles and permissions configured by the Redmine Administrator (Role: Issue Tracking > Add Issues).
When creating a new issue, one of the most important items is the tracker field, which defines the nature of the issue. By default, Redmine comes with three different trackers: bug, feature, and support.

Updating an existing issue¶

(TODO: describe and upload a screen-shot of update panel)

Editing an existing issue's Subject or Description¶

In order to edit an existing issue, your role has to have the Issue Tracking > Edit Issues right. This right gives you a (More) link after the Change Properties section title in the "Update issue" panel.

Clicking on the (More) link will bring-up an editable copy of the Subject and Description of the issue.