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Jean-Philippe Lang, 2008-12-19 12:49

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Submitting Bugs

Before submitting a bug report here, please make sure:

  • that you're using an appropriate Rails version (see RedmineInstall)
  • that your database is up to date, especially if you've just migrated from a previous version or revision (see RedmineUpgrade)
  • if your problem is related to svn (or any other scm), that the proper binaries are installed on your Redmine host (see RedmineRepositories)

And have a look at the bug list to see if it has not already been reported.

When filling a bug report, please give the following information with the description of your problem:

  • your database version (eg. Postgresql 8.2)
  • your Ruby version (eg. ruby 1.8.6)
  • your Rails version (eg. Rails 1.2.6)
  • your Redmine version (pick the version number in the Affected version field) and the exact revision (eg. r1142) if you're using repository code
  • your scm binary version (eg. svn 1.4) if your problem is about scm integration
  • the error stack trace that you should find in the log file if your report is about an error. The message displayed by the app (eg. ...An error occurred on the page you were trying to access. If you continue...) is useless here.

The simplest way to get all the needed information can be acquired by using

ruby script/about

within your Redmine installation.

Submitting Security Vulnerability

If you think that you've found a security vulnerability, please report it by sending an email to: security(at)

Submitting Feature Request

Before submitting a feature request here, please make sure:

  • fill the subject as a sum up of your description
  • fill the description as detailed as you can, don't hesitate to describe precisely how this feature should behave, try to add what benefits you're excepting from it
  • please DON'T fill the target version field: let the developers decide when integrate
  • please DON'T assign the feature request to anybody, let the developers deal with it