[Fixed] Sometimes email notifications are not being sent out
Added by Russell Rose about 13 years ago
Hi there
I hve a project with some sub-projects. On some of the projects, when I make a change an email notification is sent out, but on others it is not. I cannot see anywhere where this configuration can be changed. Please could someone help
Replies (5)
RE: Sometimes email notifications are not being sent out - Added by Mischa The Evil about 13 years ago
I am not aware of such a feature in Redmine core. There does exist an account option to select on which level events should trigger an email-notification to be sent. This should be documented (updated) at RedmineAccounts.
On a current source:/trunk@7623 (which will become Redmine 1.3.0) there are 6 different levels:- For any event on all my projects
- For any event on the selected projects only...
- Only for things I watch or I'm involved in
- Only for things I am assigned to
- Only for things I am the owner of
- No events
Regardless of the chosen level it's possible to set an (account) option to prevent email notifications of changes made by the user itself.
RE: Sometimes email notifications are not being sent out - Added by Russell Rose about 13 years ago
I have my personal setings to 'For any event on all my projects' and I receive notification of things I change. For one of my sub-projects this works fine, but for another it doesn't work. This has led me to believe there must be some project specific setting that I am missing.
RE: Sometimes email notifications are not being sent out - Added by Mischa The Evil about 13 years ago
Russell Rose wrote:
[...] This has led me to believe there must be some project specific setting that I am missing.
Well, there isn't any. So it must be something else which causes your issue. What's in your logs (see Submissions for some guidelines)?
RE: Sometimes email notifications are not being sent out - Added by Russell Rose about 13 years ago
This was causd by our server not sending out emails if the user was not on the domain.
This thread can be closed
RE: Sometimes email notifications are not being sent out - Added by Mischa The Evil about 13 years ago
Thanks for the feedback...