Redmine

Hi,

I'm setting up a script to feed incoming emails into Redmine using rdm-mailhandler.rb. The idea is that received email is fed into a bash script which looks at the headers to decide what project the mail should go to. The script consults a 'parameters' file which holds the mailhandler parameters to be used with each inbound email address.

I've hit a problem where I can't escape the --tracker= parameter correctly for trackers with spaces in their names. When executing rdm-mailhandler.rb from a bash prompt, the following works just fine:

--project=helpdesk --tracker="Incoming - rdm-support" --unknown-user=create --no-permission-check

However, the (apparently) same string used within a bash script fails. Looking at production.log, I get:

Processing MailHandlerController#index (for 1.2.3.4 at 2010-01-08 10:54:38) [POST]
Parameters: {"no_permission_check"=>"1", "unknown_user"=>"create", "allow_override"=>"", "issue"=>{"project"=>"helpdesk", "tracker"=>"\"Incoming"} [...etc...]

I'm sure I'm simply failing to get my head around how bash is expanding variables... Could anyone lend me a hand in getting this to work? :)

Below is the source of the script, with comments:

# get some support functions
source /home/redmine-gw/common

log "----- redmine email gateway starting -----" 
log "Running as `whoami`" 
log "Received email from ${1}" 
log "addressed to ${2}" 
log "ccd to ${3}" 

# parse the To and CC addresses to identify the destination
getTarget "$2" "$3" 

# definitions for what to do for each receiving email alias
# are stored in a .INI-style file.  The following commands
# extract the parameter values for the current destination.

PROJECT=`parseini.pl $TARGET project`
TRACKER=`parseini.pl $TARGET tracker`
UNKNOWN_USER_ACTION=`parseini.pl $TARGET unknown-user`
NO_PERMISSION_CHECK=`parseini.pl $TARGET no-permission-check`

CMD="" 

if [ "$PROJECT" == "" ]; then
        iniParamError "project" 
else
        CMD="--project="$PROJECT"" 
fi

if [ "$TRACKER" == "" ]; then
        iniParamError "tracker" 
else
        CMD="${CMD} --tracker=\""$TRACKER"\"" 
fi

if [ -n "$UNKNOWN_USER_ACTION" ]; then
        CMD="${CMD} --unknown-user="$UNKNOWN_USER_ACTION"" 
fi

if [ "$NO_PERMISSION_CHECK" == "1" ]; then
        CMD="${CMD} --no-permission-check" 
fi

echo $CMD

cat /dev/stdin | /home/rosetta-gw/rdm-mailhandler.rb --verbose --url http://1.2.3.4:88 --key xXxXxXxXx1234xXxX $CMD  2>&1 $LOGFILE

function iniParamError () {
        log "aborting - config section for $TARGET does not specify a $1" 
        exit
}

The 'echo' in the above script prints out the parameters it's using with rdm-mailhandler. It currently outputs (for example):

--project=helpdesk --tracker="Incoming - rdm-support" --unknown-user=create --no-permission-check

... which looks absolutely fine, but leads to the problem shown in the production.log extract above.

Can anyone explain the magic I need in the script to allow this to be parsed correctly by rdm-mailhandler?

Many thanks,
Chris