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all works but issues after moving to another server

Added by Karlheinz Petersen almost 14 years ago

Hi everyone,

I just moved an existing redmine installation (@debian lenny, don't know the exact version, have not done the installation myself) to a new debian squeeze server with redmine 1.0.1-1 from the debian repository. Then I imported the old database and everything works but the tickets (which is the most important for me). I only get the message:

===
Internal error

An error occurred on the page you were trying to access.
If you continue to experience problems please contact your redMine administrator for assistance. ===
As I don't have a lot of knowledge in ruby I don't know how to look further for the problems.

May anyhelp help me out, how to get the ticketing work?

BR


Replies (6)

RE: all works but issues after moving to another server - Added by Etienne Massip almost 14 years ago

Could you post the exception trace you'll find in file log/production.log, please ?

RE: all works but issues after moving to another server - Added by Karlheinz Petersen almost 14 years ago

extract from: /var/log/redmine/default/production.log

Processing IssuesController#index (for <my_ip> at 2011-02-21 02:52:38) [GET]
Parameters: {"project_id"=>"project1", "action"=>"index", "controller"=>"issues"}
Rendering template within layouts/base
Rendering issues/index.rhtml

ActionView::TemplateError (undefined method `-' for nil:NilClass) on line #16 of app/views/issues/_list.rhtml:
13: </tr></thead>
14: <% previous_group = false >
15: <tbody>
16: < issue_list(issues) do |issue, level| ->
17: < if @query.grouped? && (group = @query.group_by_column.value(issue)) != previous_group >
18: < reset_cycle %>
19: <tr class="group open">

app/helpers/issues_helper.rb:28:in `issue_list'
    app/helpers/issues_helper.rb:23:in `each'
    app/helpers/issues_helper.rb:23:in `issue_list'
    app/views/issues/_list.rhtml:16:in `_run_rhtml_app47views47issues47_list46rhtml_locals_issues_list_object_query'
    /usr/lib/ruby/1.8/action_view/helpers/capture_helper.rb:36:in `call'
    /usr/lib/ruby/1.8/action_view/helpers/capture_helper.rb:36:in `capture'
    /usr/lib/ruby/1.8/action_view/helpers/capture_helper.rb:129:in `with_output_buffer'
    /usr/lib/ruby/1.8/action_view/helpers/capture_helper.rb:36:in `capture'
    /usr/lib/ruby/1.8/action_view/helpers/form_tag_helper.rb:466:in `form_tag_in_block'
    /usr/lib/ruby/1.8/action_view/helpers/form_tag_helper.rb:39:in `form_tag'
    app/views/issues/_list.rhtml:1:in `_run_rhtml_app47views47issues47_list46rhtml_locals_issues_list_object_query'
    /usr/lib/ruby/1.8/action_view/renderable.rb:34:in `send'
    /usr/lib/ruby/1.8/action_view/renderable.rb:34:in `render'
    /usr/lib/ruby/1.8/action_view/base.rb:306:in `with_template'
    /usr/lib/ruby/1.8/action_view/renderable.rb:30:in `render'
    /usr/lib/ruby/1.8/action_view/renderable_partial.rb:20:in `render'
    /usr/lib/ruby/1.8/action_controller/benchmarking.rb:30:in `benchmark'
    /usr/lib/ruby/1.8/action_view/renderable_partial.rb:19:in `render'
    /usr/lib/ruby/1.8/action_view/template.rb:205:in `render_template'
    /usr/lib/ruby/1.8/action_view/renderable_partial.rb:44:in `render_partial'
    /usr/lib/ruby/1.8/action_view/partials.rb:184:in `render_partial'
    /usr/lib/ruby/1.8/action_view/base.rb:267:in `render'
    app/views/issues/index.rhtml:62:in `_run_rhtml_app47views47issues47index46rhtml'
    /usr/lib/ruby/1.8/action_view/renderable.rb:34:in `send'
    /usr/lib/ruby/1.8/action_view/renderable.rb:34:in `render'
    /usr/lib/ruby/1.8/action_view/base.rb:306:in `with_template'
    /usr/lib/ruby/1.8/action_view/renderable.rb:30:in `render'
    /usr/lib/ruby/1.8/action_view/template.rb:205:in `render_template'
    /usr/lib/ruby/1.8/action_view/base.rb:265:in `render'
    /usr/lib/ruby/1.8/action_view/base.rb:348:in `_render_with_layout'
    /usr/lib/ruby/1.8/action_view/base.rb:262:in `render'
    /usr/lib/ruby/1.8/action_controller/base.rb:1250:in `render_for_file'
    /usr/lib/ruby/1.8/action_controller/base.rb:945:in `render_without_benchmark'
    /usr/lib/ruby/1.8/action_controller/benchmarking.rb:51:in `render'
    /usr/lib/ruby/1.8/action_controller/benchmarking.rb:51:in `render'
    app/controllers/issues_controller.rb:83:in `index'
    /usr/lib/ruby/1.8/action_controller/mime_responds.rb:135:in `call'
    /usr/lib/ruby/1.8/action_controller/mime_responds.rb:135:in `custom'
    /usr/lib/ruby/1.8/action_controller/mime_responds.rb:179:in `call'
    /usr/lib/ruby/1.8/action_controller/mime_responds.rb:179:in `respond'
    /usr/lib/ruby/1.8/action_controller/mime_responds.rb:173:in `each'
    /usr/lib/ruby/1.8/action_controller/mime_responds.rb:173:in `respond'
    /usr/lib/ruby/1.8/action_controller/mime_responds.rb:107:in `respond_to'
    app/controllers/issues_controller.rb:82:in `index'
    /usr/lib/ruby/1.8/action_controller/base.rb:1331:in `send'
    /usr/lib/ruby/1.8/action_controller/base.rb:1331:in `perform_action_without_filters'
    /usr/lib/ruby/1.8/action_controller/filters.rb:617:in `call_filters'
    /usr/lib/ruby/1.8/action_controller/filters.rb:610:in `perform_action_without_benchmark'
    /usr/lib/ruby/1.8/action_controller/benchmarking.rb:68:in `perform_action_without_rescue'
    /usr/lib/ruby/1.8/action_controller/benchmarking.rb:68:in `perform_action_without_rescue'
    /usr/lib/ruby/1.8/action_controller/rescue.rb:160:in `perform_action_without_flash'
    /usr/lib/ruby/1.8/action_controller/flash.rb:146:in `perform_action'
    /usr/lib/ruby/1.8/action_controller/base.rb:532:in `send'
    /usr/lib/ruby/1.8/action_controller/base.rb:532:in `process_without_filters'
    /usr/lib/ruby/1.8/action_controller/filters.rb:606:in `process'
    /usr/lib/ruby/1.8/action_controller/base.rb:391:in `process'
    /usr/lib/ruby/1.8/action_controller/base.rb:386:in `call'
    /usr/lib/ruby/1.8/action_controller/routing/route_set.rb:437:in `call'
    /usr/lib/ruby/1.8/action_controller/dispatcher.rb:87:in `dispatch'
    /usr/lib/ruby/1.8/action_controller/dispatcher.rb:121:in `_call'
    /usr/lib/ruby/1.8/action_controller/dispatcher.rb:130:in `build_middleware_stack'
    /usr/lib/ruby/1.8/active_record/query_cache.rb:29:in `call'
    /usr/lib/ruby/1.8/active_record/query_cache.rb:29:in `call'
    /usr/lib/ruby/1.8/active_record/connection_adapters/abstract/query_cache.rb:34:in `cache'
    /usr/lib/ruby/1.8/active_record/query_cache.rb:9:in `cache'
    /usr/lib/ruby/1.8/active_record/query_cache.rb:28:in `call'
    /usr/lib/ruby/1.8/active_record/connection_adapters/abstract/connection_pool.rb:361:in `call'
    /usr/lib/ruby/1.8/action_controller/string_coercion.rb:25:in `call'
    /usr/lib/ruby/1.8/rack/head.rb:9:in `call'
    /usr/lib/ruby/1.8/rack/methodoverride.rb:24:in `call'
    /usr/lib/ruby/1.8/action_controller/params_parser.rb:15:in `call'
    /usr/lib/ruby/1.8/action_controller/session/cookie_store.rb:93:in `call'
    /usr/lib/ruby/1.8/action_controller/failsafe.rb:26:in `call'
    /usr/lib/ruby/1.8/rack/lock.rb:11:in `call'
    /usr/lib/ruby/1.8/rack/lock.rb:11:in `synchronize'
    /usr/lib/ruby/1.8/rack/lock.rb:11:in `call'
    /usr/lib/ruby/1.8/action_controller/dispatcher.rb:106:in `call'
    /usr/lib/ruby/1.8/phusion_passenger/rack/request_handler.rb:92:in `process_request'
    /usr/lib/ruby/1.8/phusion_passenger/abstract_request_handler.rb:207:in `main_loop'
    /usr/lib/ruby/1.8/phusion_passenger/railz/application_spawner.rb:418:in `start_request_handler'
    /usr/lib/ruby/1.8/phusion_passenger/railz/application_spawner.rb:358:in `handle_spawn_application'
    /usr/lib/ruby/1.8/phusion_passenger/utils.rb:184:in `safe_fork'
    /usr/lib/ruby/1.8/phusion_passenger/railz/application_spawner.rb:354:in `handle_spawn_application'
    /usr/lib/ruby/1.8/phusion_passenger/abstract_server.rb:352:in `__send__'
    /usr/lib/ruby/1.8/phusion_passenger/abstract_server.rb:352:in `main_loop'
    /usr/lib/ruby/1.8/phusion_passenger/abstract_server.rb:196:in `start_synchronously'
    /usr/lib/ruby/1.8/phusion_passenger/abstract_server.rb:163:in `start'
    /usr/lib/ruby/1.8/phusion_passenger/railz/application_spawner.rb:213:in `start'
    /usr/lib/ruby/1.8/phusion_passenger/spawn_manager.rb:262:in `spawn_rails_application'
    /usr/lib/ruby/1.8/phusion_passenger/abstract_server_collection.rb:126:in `lookup_or_add'
    /usr/lib/ruby/1.8/phusion_passenger/spawn_manager.rb:256:in `spawn_rails_application'
    /usr/lib/ruby/1.8/phusion_passenger/abstract_server_collection.rb:80:in `synchronize'
    /usr/lib/ruby/1.8/phusion_passenger/abstract_server_collection.rb:79:in `synchronize'
    /usr/lib/ruby/1.8/phusion_passenger/spawn_manager.rb:255:in `spawn_rails_application'
    /usr/lib/ruby/1.8/phusion_passenger/spawn_manager.rb:154:in `spawn_application'
    /usr/lib/ruby/1.8/phusion_passenger/spawn_manager.rb:287:in `handle_spawn_application'
    /usr/lib/ruby/1.8/phusion_passenger/abstract_server.rb:352:in `__send__'
    /usr/lib/ruby/1.8/phusion_passenger/abstract_server.rb:352:in `main_loop'
    /usr/lib/ruby/1.8/phusion_passenger/abstract_server.rb:196:in `start_synchronously'
    /usr/lib/phusion_passenger/passenger-spawn-server:61

Rendering /usr/share/redmine/public/500.html (500 Internal Server Error)

BR

RE: all works but issues after moving to another server - Added by Etienne Massip almost 14 years ago

Do you have null values in the root_id, lft and rgt columns of your issues table ?

You should not.

RE: all works but issues after moving to another server - Added by Karlheinz Petersen almost 14 years ago

My issue table looks like the following (I don't have any of your columns, in none of the issues(_)* tables):

id
tracker_id
project_id
subject
description
due_date
category_id
status_id
assigned_to_id
priority_id
fixed_version_id
author_id
lock_version
created_on
updated_on
start_date
done_ratio
estimated_hours

RE: all works but issues after moving to another server - Added by Karlheinz Petersen almost 14 years ago

It works! :) great, thank you very much!

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