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How do I make Category a required field?

Added by Jenny Jing about 10 years ago

The Category is not required. So when users don't select one category, there won't be any email send to our support team.

Thanks.

Jenny


Replies (2)

RE: How do I make Category a required field? - Added by Ivan Cenov about 10 years ago

As an Administrator:

  1. Go to Administration->Workflow->tab Field permissions
  2. Select Role, Tracker and click Edit.
  3. Find 'Category field' below and set its properties for each Issue status.

RE: How do I make Category a required field? - Added by Jenny Jing about 10 years ago

Hi, Ivan:

Thank you for your fast reply. I finally be able to do this.
Jenny

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