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How do I make Category a required field?

Added by Jenny Jing over 9 years ago

The Category is not required. So when users don't select one category, there won't be any email send to our support team.

Thanks.

Jenny


Replies (2)

RE: How do I make Category a required field? - Added by Ivan Cenov over 9 years ago

As an Administrator:

  1. Go to Administration->Workflow->tab Field permissions
  2. Select Role, Tracker and click Edit.
  3. Find 'Category field' below and set its properties for each Issue status.

RE: How do I make Category a required field? - Added by Jenny Jing over 9 years ago

Hi, Ivan:

Thank you for your fast reply. I finally be able to do this.
Jenny

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