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Email Notification Configuration

Added by Hani Draidi over 10 years ago

Hello all,

I am new to Redmine; I started by building a new project, and added members to this project with their emails.
I tried to test the reporting process, so I created a test issue and assigned it to a member (developer), the developer completed this issue and updated it.
Everything within the Redmine application worked well (the developer received the issue, updated it, I received his update, and the gantt and the calendar were updated).
Despite the fact that when setting the users configuration I chose “Only for things I watch or I’m involved in” for the developer and “for any event in all my projects” for me (admin), both of us (admin+developer) did NOT receive anything via our emails!
What might be the issue here?

Notes:
• The two emails are @gmail.com.
• I installed the app using Bitnami Redmine Stack, and chose Gmail as the default email provider during the installation.

Any help is appreciated
Hani,


Replies (4)

RE: Email Notification Configuration - Added by Deoren Moor about 10 years ago

Did you ever figure this out? If not, have you tried sending a test email from Redmine?

  1. Administration
  2. Settings
  3. Email Notifications tab
  4. Send a test email link in the bottom right-hand corner

That should verify that your Redmine email configuration is correct.

RE: Email Notification Configuration - Added by Hani Draidi almost 10 years ago

Many thank Deoren!

I've tried to send a test email, but I got the following error:
An error occurred while sending mail (535-5.7.8 Username and Password not accepted. Learn more at ) Attached!
What might be the problem?

Your help is highly appreciated!

Clip_1102.jpg (129 KB) Clip_1102.jpg Error

RE: Email Notification Configuration - Added by Deoren Moor almost 10 years ago

An error occurred while sending mail (535-5.7.8 Username and Password not accepted. Learn more at ) Attached! What might be the problem?

The error seems to indicate that whatever username/password you have configured is incorrect, but that could be misleading. I would start by reviewing the configuration in redmine_install_directory/config/configuration.yml and making sure the settings are what you expect to find when compared against the example configuration for Gmail on the EmailConfiguration page.

RE: Email Notification Configuration - Added by Hani Draidi almost 10 years ago

Thank you very much Deoren!

I've edited the configuration.yml file and used my gmail password, and now the notifications are turned on!

Once again, thank you!

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