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Error happened when I download files when the file name are chinese font.

Added by charlie xia over 9 years ago

Hello
Here are two main question need to help. I use bitnami redmine 3.0.3-0

1. can not download files when the file name are chinese font. English or number name can be downloaded. When I rename file name into English. It true out to be downloadable.

redmine said: Internal server error
please refer the attachment pic named error :)

2. Also I can not install the knowledgebase plugins.

I 've already tried many time but all failed. ;(
Please kindy refer the attachment pic named "install failed"

Thank you very much!!:)))))))

Download all files
error.jpg (42.1 KB) error.jpg error when I click chinese file name to download
20150601120119.jpg (118 KB) 20150601120119.jpg some information about my redmine
Failed when install knowledgebase plugins.png (128 KB) Failed when install knowledgebase plugins.png install failed

Replies (9)

RE: Error happened when I download files when the file name are chinese font. - Added by Leonel Iturralde over 9 years ago

Hi,
1. I don't know the reason for that. Try posting the redmine logs.

2. There is some error between the mysql connection and redmine. Did you set RAILS_ENV=production?

RE: Error happened when I download files when the file name are chinese font. - Added by Toshi MARUYAMA over 9 years ago

charlie xia wrote:

1. can not download files when the file name are chinese font. English or number name can be downloaded. When I rename file name into English. It true out to be downloadable.

redmine said: Internal server error

#19321.

RE: Error happened when I download files when the file name are chinese font. - Added by charlie xia over 9 years ago

Toshi MARUYAMA wrote:

charlie xia wrote:

1. can not download files when the file name are chinese font. English or number name can be downloaded. When I rename file name into English. It true out to be downloadable.

redmine said: Internal server error

#19321.

Thank you MARUYAMA SAN, I will try your method.

RE: Error happened when I download files when the file name are chinese font. - Added by charlie xia over 9 years ago

Leonel Iturralde wrote:

Hi,
1. I don't know the reason for that. Try posting the redmine logs.

2. There is some error between the mysql connection and redmine. Did you set RAILS_ENV=production?

Yes, I also use this command "bundle exec rake redmine:plugins NAME=redmine_knowledgebase RAILS_ENV=production ". But it doesn't work.

RE: Error happened when I download files when the file name are chinese font. - Added by Leonel Iturralde over 9 years ago

charlie xia wrote:

Leonel Iturralde wrote:

Hi,
1. I don't know the reason for that. Try posting the redmine logs.

2. There is some error between the mysql connection and redmine. Did you set RAILS_ENV=production?

Yes, I also use this command "bundle exec rake redmine:plugins NAME=redmine_knowledgebase RAILS_ENV=production ". But it doesn't work.

On Windows the syntax is like this.

set RAILS_ENV=production
bundle exec rake redmine:plugins:migrate NAME=redmine_knowledgebase

RE: Error happened when I download files when the file name are chinese font. - Added by charlie xia over 9 years ago

Leonel Iturralde wrote:

charlie xia wrote:

Leonel Iturralde wrote:

Hi,
1. I don't know the reason for that. Try posting the redmine logs.

2. There is some error between the mysql connection and redmine. Did you set RAILS_ENV=production?

Yes, I also use this command "bundle exec rake redmine:plugins NAME=redmine_knowledgebase RAILS_ENV=production ". But it doesn't work.

On Windows the syntax is like this.

[...]

hello
Thank you,I tried your syntax to set enviroment as production, still it can't be installed. Also, I tried author's method on github, failed again. My OS is windows server 2008 r2.

Download all files
20150602154228.gif (59.4 KB) 20150602154228.gif
2.jpg (355 KB) 2.jpg

RE: Error happened when I download files when the file name are chinese font. - Added by 松柏 王 over 9 years ago

我执行了上面的命令，结果3.0.3服务都起不来了。我也遇到了同样的问题。密切关注中。

RE: Error happened when I download files when the file name are chinese font. - Added by Toshi MARUYAMA over 9 years ago

松柏 王 wrote:

我执行了上面的命令，结果3.0.3服务都起不来了。我也遇到了同样的问题。密切关注中。

Please post in English.

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