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can't scroll using Chrome

Added by Jeff Stephens almost 7 years ago

I'm running redmine 3.3.1 and have been really liking it. But at some point in the last week or two, my users and I have found that we can't scroll when looking at a single issue, issue list or on long wiki pages. I can scroll on the "roadmaps" page and "Activities"...

Anyone else seeing this?

It happens in every theme, and in every project.

I did recently install a couple plugins (helpdesk and crm) - but all worked fine after that.

Perhaps a Chrome update broke something? Safari and Edge work, but who would want to actually use one of those?

@RAILS_ENV=production bin/about

sh: 1: darcs: not found
sh: 1: hg: not found
sh: 1: bzr: not found
Environment:
Redmine version 3.3.1.stable
Ruby version 2.1.10-p492 (2016-04-01) [x86_64-linux]
Rails version 4.2.7.1
Environment production
Database adapter Mysql2
SCM:
Subversion 1.9.4
Cvs 1.12.13
Git 2.7.4
Filesystem
GitRemote 2.7.4
Redmine plugins:
a_common_libs 2.2.4
redmine_agile 1.4.3
redmine_contacts 4.0.8
redmine_contacts_helpdesk 3.0.7
redmine_git_remote 0.0.1
redmine_import_issues 1.0.0
redmine_lightbox2 0.3.1
rm_user_mentions 1.0.0
status_button 0.1.0@


Replies (14)

RE: can't scroll using Chrome - Added by Michał Siudyka almost 7 years ago

Same situation, any progress on that?
I am running 3.2.6, it stopped after upgrade from 3.2.5

RE: can't scroll using Chrome - Added by Jeff Stephens almost 7 years ago

No - not a bit of progress.
Thanks for confirming it's not just me that's seeing this...

Our 'workaround' is to zoom out then zoom back in. After doing this, chrome can scroll again...

RE: can't scroll using Chrome - Added by Michał Siudyka almost 7 years ago

Thx for the workaround. I thought that it's my theme, but it doesn't work on the classic one too.

RE: can't scroll using Chrome - Added by Jeff Stephens almost 7 years ago

Are we using any of the same plugins? Mine are listed above...

RE: can't scroll using Chrome - Added by Michał Siudyka almost 7 years ago

My configuration:

Environment:
Redmine version 3.2.6.stable
Ruby version 2.2.6-p396 (2016-11-15) [i386-mingw32]
Rails version 4.2.7.1
Environment production
Database adapter Mysql2
SCM:
Subversion 1.8.5
Mercurial 2.9.2
Git 1.9.4
Filesystem
GitRemote 1.9.4
Redmine plugins:
clipboard_image_paste 1.10
redmine_agile 1.4.3
redmine_checklists 3.1.5
redmine_close_button 0.0.8
redmine_git_remote 0.0.1
redmine_issue_clipboard 0.1.0
redmine_last_updated_by_column 0.3.0
redmine_lightbox 0.0.1
redmine_people 1.3.0
redmine_questions 0.0.7
redmine_slack 0.2

RE: can't scroll using Chrome - Added by Michał Siudyka almost 7 years ago

I updated Redmine (3.2.5 > 3.2.6), redmine_agile and people plugins yesterday.

RE: can't scroll using Chrome - Added by Jacek Dziura almost 7 years ago

In my instance Redmine-3.3.3 scroll in Chrome and Opera not work (only on issue not work, in Settings is ok):

Environment:
  Redmine version                3.3.3.stable
  Ruby version                   2.3.1-p112 (2016-04-26) [x86_64-linux-gnu]
  Rails version                  4.2.7.1
  Environment                    production
  Database adapter               Mysql2
SCM:
  Darcs                          2.10.2
  Bazaar                         2.7.0
  Git                            2.11.0
  Filesystem                     
  GitRemote                      2.11.0
Redmine plugins:
  clipboard_image_paste          1.10
  redmine_agile                  1.4.3
  redmine_checklists             3.1.5
  redmine_git_remote             0.0.1
  redmine_googlesss              0.0.2
  redmine_jstoolbar_ext          0.2.1
  redmine_jstoolbar_ext_coderay  0.2.0
  redmine_jstoolbar_ext_images   0.3.1
  redmine_landing_page           0.1.1
  redmine_lightbox2              0.3.2
  redmine_people                 1.3.0
  redmine_stats                  0.0.2a
  redmine_workflow_hidden_fields 0.3.0
  time_logger                    0.5.4
  unread_issues                  2.1.1

RE: can't scroll using Chrome - Added by Marius BĂLTEANU almost 7 years ago

We had the same issue and after some investigations, we found that the problem was generated by the redmine_agile plugin.

/assets/stylesheets/redmine_agile.css

html {
-  overflow-y: inherit !important;
+  /* overflow-y: inherit !important; */
}

FTR, we use Redmine with a custom theme, we didn't test if the issue reproduces with the default Redmine theme and maybe for us was just an incompatibility between the latest agile version and our theme.

RE: can't scroll using Chrome - Added by Michał Siudyka almost 7 years ago

Thanks, it works for me.

RE: can't scroll using Chrome - Added by Jacek Dziura almost 7 years ago

Yes, this patch works for me too.

RE: can't scroll using Chrome - Added by Jeff Stephens almost 7 years ago

Me too! I've been in touch with redmineup and they are looking into adding this fix to the next release of redmine_agile...

RE: can't scroll using Chrome - Added by Arkhitech - More, Better, Faster! over 6 years ago

Having the same issue appearing with updating to latest 3.3-stable redmine branch. Updating the redmine_agile plugin to latest 1.4.3 and it appears this bug got re-introduced.

Applied the patch as per Marius's suggestion and then had to clear browser cache to have the scrolling work fine.

RE: can't scroll using Chrome - Added by Jesus Ramos over 6 years ago

Hello:
I have seen that you have installed the plugin redmine_import_issues of Javiferrer.
I also installed the plugin too, but it does not appear active.
I added a line in Gemfile that proposed another user: Gem "soap4r-spox"
When I go to Administration, the plugin appears.
In permissions and roles too.
The problem is that I do not see any link to access this plugin anywhere
You can help.
Thank you

RE: can't scroll using Chrome - Added by Dimitar (RedmineUP) over 1 year ago

Hi, everyone,

This is Dimitar from the RedmineUP Support Team.

The problem is fixed in our plugins next releases. May I ask - is some of you still having this bug?

We look forward to hearing from you.

Best Regards,
Dimitar from the RedmineUP Support Team

Jeff Stephens wrote:

I'm running redmine 3.3.1 and have been really liking it. But at some point in the last week or two, my users and I have found that we can't scroll when looking at a single issue, issue list or on long wiki pages. I can scroll on the "roadmaps" page and "Activities"...

Anyone else seeing this?

It happens in every theme, and in every project.

I did recently install a couple plugins (helpdesk and crm) - but all worked fine after that.

Perhaps a Chrome update broke something? Safari and Edge work, but who would want to actually use one of those?

@RAILS_ENV=production bin/about

sh: 1: darcs: not found
sh: 1: hg: not found
sh: 1: bzr: not found
Environment:
Redmine version 3.3.1.stable
Ruby version 2.1.10-p492 (2016-04-01) [x86_64-linux]
Rails version 4.2.7.1
Environment production
Database adapter Mysql2
SCM:
Subversion 1.9.4
Cvs 1.12.13
Git 2.7.4
Filesystem
GitRemote 2.7.4
Redmine plugins:
a_common_libs 2.2.4
redmine_agile 1.4.3
redmine_contacts 4.0.8
redmine_contacts_helpdesk 3.0.7
redmine_git_remote 0.0.1
redmine_import_issues 1.0.0
redmine_lightbox2 0.3.1
rm_user_mentions 1.0.0
status_button 0.1.0@

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