[Solved] Plugin Rate - Error Installing || RateHelper || - Redmine

[Solved] Plugin Rate - Error Installing || RateHelper ||

Hey everyone,

I need to install Rate plugin on RedMin, but I keep getting an error when I try to install tis plugin, I've sucessfully installed other plugins, but this one, is really cracking me up :/
I get this error:

[smoon@localhost current]# rake redmine:plugins:migrate RAILS_ENV=production --trace
** Invoke redmine:plugins:migrate (first_time)
** Invoke environment (first_time)
** Execute environment
rake aborted!
NameError: uninitialized constant RedmineRate::Patches::UsersHelperPatch::RatesHelper
/var/www/html/redmine/current/plugins/redmine_rate-master/lib/redmine_rate/patches/users_helper_patch.rb:5:in `included'

How can I get "RatesHelper" or how do I work around this?

Here is my info:
SO: CentOS7

Environment:
  Redmine version  3.4.2.stable
  Ruby version     2.2.6-p396 (2016-11-15) [x86_64-linux]
  Rails version    4.2.8
  Environment      production
  Database adapter Mysql2
SCM:
  Subversion       1.7.14
  Git              1.8.3.1

Site where I've donwloaded rate plugin: github.com/alphanodes/redmine_rate

Thank you very much all,
Best regards,
sferreira

Replies (2)

RE: Plugin Rate - Error Installing || RateHelper || - Added by Alexander Meindl over 7 years ago

Hi sferreira,

you have to use redmine_rate as directory name for this plugin and not redmine_rate-master. Be aware, Redmine 3.4.x is only supported by redmine_rate 1.0.0 or newer.

See https://github.com/AlphaNodes/redmine_rate#installation for more information.

I hope, this'll help you.

Cu alex

RE: Plugin Rate - Error Installing || RateHelper || - Added by Sofia Moon over 7 years ago

Alexander Meindl wrote:

Hi sferreira,

you have to use redmine_rate as directory name for this plugin and not redmine_rate-master. Be aware, Redmine 3.4.x is only supported by redmine_rate 1.0.0 or newer.

See https://github.com/AlphaNodes/redmine_rate#installation for more information.

I hope, this'll help you.

Cu alex

Oh my dearest god!
I've changed the directory name like you've sugested to redmine_rate and it worked like a charm!!

I didn't even tought about it, because when I installed the helpdesk plugin, it came as redmine_helpdesk-master, and since the other plugins were with the directory name without "master" I've changed the name to redmine_helpdesk, but when I tried to install it it gave me an error saying that the directory didn't existed, so I've changed back to "redmine_helpdesk-master" and it was installed sucessfully, so I just thought that it would be the same with rate plugin, that it was configured in a way that it would get the directory name redmine_rate-master (silly me!!).

#hum.. then this means that helpdesk plugin must be installed the wrong way, I need to see how to install it then without the "master" on the directory path.

Thank you so so much Alexander, you rock!

Best regards,
Sferreira

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