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unknown_user=create doesnt show tickets to user

Added by Santosh Bhabal almost 7 years ago

Hi,

I am using below command to fetch email from my gmail account & create ticket.

rake -f /var/www/redmine/Rakefile redmine:email:receive_imap RAILS_ENV="production" host=imap.gmail.com port=993 ssl=true username= password=xxxx unknown_user=create no_permission_check=1 project=Unassigned tracker=Support

When any unknown user sent email to , it automatically creating a user in Redmine & sending login credentials to that user email id.

But when user login to his dashboard, he is not able to see any ticket created, but it is visible in Admin login.

Is this a known thing or am I doing something wrong.

Regards
sdbhabal.


Replies (3)

RE: unknown_user=create doesnt show tickets to user - Added by Bernhard Rohloff almost 7 years ago

Is "Unassigned" a public project, or are the created users members of it?
If not, I could imagine that they are not able to see their issues if the haven't got the permissions to.

RE: unknown_user=create doesnt show tickets to user - Added by Santosh Bhabal almost 7 years ago

Neither "Unassigned" is a public project nor user is member of it.
Is there any way where we can define any user can see his tickets whether he is member of that particular project or not?

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