Redmine stops abruptly without warning messages

Added by pankaj todkar almost 3 years ago

Hi team,
despite having minimal load on system and minimum cpu usage, Redmine abruptly halts and I have to manually restart service every time. I could not get much information in logs.

Kindly assist me to resolve this critical issue.

Following are parameters
Environment:
Redmine version 4.1.2.stable.20926
Ruby version 2.6.5-p114 (2019-10-01) [x86_64-linux]
Rails version 5.2.5
Environment production
Database adapter PostgreSQL
Mailer queue ActiveJob::QueueAdapters::AsyncAdapter
Mailer delivery smtp

Replies (1)

RE: Redmine stops abruptly without warning messages - Added by Holger Just almost 3 years ago

This might be caused by your application server and/or webserver. With the details you have given, it is impossible to know what is happening here.

You should check your system logs and specifically the logs of your application server (e.g. Passenger, Puma, Unicorns, ...) and Webserver (nginx, Apache, ...) for any clues.

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