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(Solved) why can't the status of issue be changed by accounts who are not creator of the issue ?

Added by roy lo 5 months ago

[Modified at 2023/12/7 10:07]

AAA has "PM" role permission, and BBB has "user".

After I gave BBB the "PM" permission, BBB can edit like AAA.

But after I remove the "PM" from BBB, and adjust the permission of "user". (The permissions between two roles are the same.)

BBB cannot edit again.

Is there any setting about the role I can check ?

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As title,

I use account AAA to create a project and a issue below it.

Then add another account BBB into the project.

I have a workflow: new -> progress -> end

but BBB cannot change the almost properties of issue, but working time and add new note.

Is it normal ?

If yes, I still want to let the member of project change status. How can I do ?

I am a fresh of redmine introducer of my team, and there is no person having experience of it.
Please give me a hand if you have some idea.
Thanks a lot.

Download all files
AAA_edit.png (33.2 KB) AAA_edit.png Account AAA can edit status of issue
BBB_edit.png (16.9 KB) BBB_edit.png Account BBB can only add time and note of issue

Replies (6)

RE: why can't the status of issue be changed by accounts who are not creator of the issue ? - Added by roy lo 5 months ago

Mayama Takeshi wrote in RE: why can't the status of issue be changed by accounts ...:

Hi, the user must have the proper permissions:

https://www.redmine.org/projects/redmine/wiki/RedmineRoles

Thanks.

You must be right. I gave the role permission of AAA to BBB, and BBB was still not the creator of project.
After that, BBB can edit like AAA.

I am trying the permission for 1 hour, but still not find the keys to make it.
Ahhhhhhhhhhh~~~~~~

RE: why can't the status of issue be changed by accounts who are not creator of the issue ? - Added by roy lo 5 months ago

Mayama Takeshi wrote in RE: why can't the status of issue be changed by accounts ...:

Hi, the user must have the proper permissions:

https://www.redmine.org/projects/redmine/wiki/RedmineRoles

Hi Mayama T.,

I have made the permission of 2 role (PM and User) the same, but it still doesn't work.

Is there any other opinion to test ?

ROLE.png (142 KB) ROLE.png list of role permission

RE: why can't the status of issue be changed by accounts who are not creator of the issue ? - Added by Mayama Takeshi 5 months ago

Are you sure the user has the correct role at project/settings/members:

?

Maybe the role is 'Reporter' which is not able to changes issue settings.

clipboard-202312071152-cta7v.png (47.1 KB) clipboard-202312071152-cta7v.png

RE: why can't the status of issue be changed by accounts who are not creator of the issue ? - Added by roy lo 5 months ago

Mayama Takeshi wrote in RE: why can't the status of issue be changed by accounts ...:

Are you sure the user has the correct role at project/settings/members:

?

Maybe the role is 'Reporter' which is not able to changes issue settings.

Yes, and my teammate found the key setting of the role !

Let me describe that later.

RE: (Solved) why can't the status of issue be changed by accounts who are not creator of the issue ? - Added by roy lo 5 months ago

Hey guys,

my teammate found that there is a block in role settings, and

we should check permission of issue editing not only at list of permission, but also the block of it below.

please take a look of attachment.

thanks.

check.png (48.3 KB) check.png check the permission at two position
    (1-6/6)