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Tracker hierarchy (parent, subtask, nesting) not displayed consistently, esp. when parent changes

Added by Mike Stell 8 months ago

We recently upgraded from 4.x and I liked the new '>' for subtasks in issue list and tracker view itself, BUT it seems to have broken the task view rendering of parent/child links in cases when parent is changed, e.g. these screenshots show that there SHOULD be up/down links but none are there (same project/user permissions):
task view with missing parent/sub links

I was not able to recreate that exact symptom in our sandbox environment, but contriving some trees of task type, I do notice that they are not consistently rendered with the '>' nesting in issue lists. Perhaps the same mechanism is involved with those indents as for the parent/sub rendering in the tracker view?
list that misses nesting of 500026/27 under 500025
view up/down from 500026 (showing 25/27 relationships)

Here is our current environment:

RAILS_ENV = PRODUCTION
OS: Windows Server 2019 (QA) and 2022 (Civil)
Database: MS SQL Server 2016
Ruby-aware server: Puma

environment details

Thanks!

clipboard-202404191043-qrecy.png (200 KB) clipboard-202404191043-qrecy.png task view with missing parent/sub links
clipboard-202404191044-vs8je.png (17.3 KB) clipboard-202404191044-vs8je.png list that misses nesting of 500026/27 under 500025
clipboard-202404191052-zwsto.png (20.3 KB) clipboard-202404191052-zwsto.png view up/down from 500026 (showing 25/27 relationships)
clipboard-202404191055-ehckx.png (6.08 KB) clipboard-202404191055-ehckx.png environment details

Replies (2)

RE: Tracker hierarchy (parent, subtask, nesting) not displayed consistently, esp. when parent changes - Added by James H 8 months ago

as a note, i believe the indent in the issues list only happens when it is ordered in that specific way where the children come right after the parent.

RE: Tracker hierarchy (parent, subtask, nesting) not displayed consistently, esp. when parent changes - Added by Mike Stell 4 months ago

I agree that the list indentation isn't "supposed to" work when IDs aren't in a certain order, but the main problem of missing relations still persists. Here is another instance where you can see the children in notes but not in subtask pane or looking back from child (please excuse my sloppy redactions):

    (1-2/2)