Redmine

After doing some research has anyone noticed that about 25 to 30% of their reviews are from User that have been deleted? Other accounts only have a single post or 2 on the same day.

Here is a sample of the top 20 or so;

• [Jan Catrysse - Redmine](https://www.redmine.org/users/519160)
• [404 - Redmine](https://www.redmine.org/users/517620)
• [404 - Redmine](https://www.redmine.org/users/101261)
• [Michael Fuchs - Redmine](https://www.redmine.org/users/483765)
• [Claudio Ghidini - Redmine](https://www.redmine.org/users/490575)
• [404 - Redmine](https://www.redmine.org/users/487109)
• [Matej Leško - Redmine](https://www.redmine.org/users/364137)
• [404 - Redmine](https://www.redmine.org/users/461996)
• [404 - Redmine](https://www.redmine.org/users/456237)
• [404 - Redmine](https://www.redmine.org/users/448322)
• [404 - Redmine](https://www.redmine.org/users/441092)

It seems a bit suspicious especially since I've had a support ticket open for over a month now and can't get a professional response to simple configuration setting.

In an ironic twist is is with their Helpdesk Plugin. You would think the developers of a Helpdesk Plugin would have great support.

Can we quit supporting people like this exploiting this community with their lies and bad support?

Hello, just to be clear, I am a real RedmineUP user.

I'm also using some free plugins from RedmineUp - i got a problem some years ago and there was help!